Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.
#1987 - Issue with SugarCRM configuration
I am having an issue with the configuration.
Connect > I add the mailchimp API key which works fine
Schedule > We have set up one in the past so I think this is fine. Mentions something about a chrontab which I am clueless about
Configure mailchimp > Select the 'start fresh, don't import' option
Configure SugarCRM > This is where I have an issue. A box appears saying "loading sugarcrm lists..." It seems to stall here. I have left it running 2 days and nothing loaded. Is this issue something you are familiar with?
Thank you
Ben
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"This plugin basically functions as it says it does. Very fast to respond and very thorough in their work. I respect that."
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9 years ago
Hey Ben,
Can you go back to your Module Loader to see if SugarChimp shows up in the installed section? If not, you should be able to re-install and fix your issues. If you find it inside of the installed section, then you can download our latest package from your SugarOutfitters order page, and install that one. Let me know if your re-installation is able to do the trick!
Thanks.
9 years ago
Yes that did the trick. Seems there was an issue during the installation. Thanks for your help!
9 years ago
Thanks for letting us know, Ben! I am going to close this case out for now. Enjoy the product, and let us know if you have any questions as you are using it!