SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2538 - Cannot upgrade to SugarChimp

Closed Bug? created by GDT Technology Verified Purchase 8 years ago

Hi,

This is a follow up to ticket #2199 - Unable to upgrade SugarChimp from 7.5.5a to 7.5.9 / 7.7.1. Since that ticket was raised, we have upgraded our SugarCRM version. We tried to upgrade to SugarChimp 7.7.4, but experienced the same result as last time. I have further details to help your investigation, including logs and screenshots, but would prefer not to share them in a publicly-visible ticket such as this.

Please advise on how we can progress the SugarChimp upgrade.

Kind regards, Warwick Allen

Jon S Provider
8 years ago

Hello Warwick,

I'm sorry for the trouble. You can send your further details in email to support@sugarchimp.com. I'll let you know where to go from there.

Thanks, Jon

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GDT Technology Verified Purchase
8 years ago

Hi Jon,

I've emailed the logs, etc, through.

Thanks, Warwick

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Fanatical Labs Provider Affiliate
8 years ago

I've received the email communication and have reached back out. It seems to be permissions related. Let me know if you've been able to get it working from the email responses. Cheers!

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Fanatical Labs Provider Affiliate
7 years ago

I'm going to go ahead and close this case out. Let me know if you have anything else we can help with.

Cheers!

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