Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#2966 - Sync not working - errors in log
SugarCRM Enterprise, Version 7.8.0.0 (Build 1700)
Trying to sync to Mailchimp a target list of 4000+ contacts. Only 202 sync over to Mailchimp.
Wed Mar 22 12:20:02 2017 [17480][1][FATAL] SugarChimp:fatal:1490185202: MailChimpToSugarCRM->run() - Array ( [list_id] => fbdae03cc9 [default_module] => Prospects [create_list] => )
Wed Mar 22 12:20:02 2017 [17480][1][FATAL] SugarChimp:fatal:1490185202: SugarChimp_Helper::import_subscribers_from_mailchimp for fbdae03cc9 Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers table_name: sugarchimp_mc Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers group_fields: Array ( [Contacts] => Array ( [target_group_c] => Array ( [mapping] => Array ( [sugarcrm_name] => target_group_c [mailchimp_name] => e3a0d976bc )
[type] => Group
[param1] => Array
(
[2f0d962428] => Applicon
[581578143f] => Búnaður fyrir skóla og menntastofnanir
[2d69b9299a] => Gæðastjórnunarlausnir
[6206fb4169] => Helstu tengiliðir Nýherja
[501775a92c] => Hljóð og myndbúnaður
[cc5281cf81] => Hugbúnaður fyrirtækja
[c8b73fecc5] => Hýsing og rekstur tölvukerfa
[4b3170f7e8] => Netverslun
[3d12606ec1] => Netþjónar gagnageymslur og netkerfi
[2962eef105] => Prentlausnir
[7e6c071641] => Skýjalausnir
[1f7605ad72] => Símakerfi og samskiptalausnir
[cdfc82726b] => Verslunarlausnir og afgreiðslukerfi
[b1526e6f81] => Öryggislausnir
[e86524b5b2] => Tölvur snjalltæki og GSM símar
)
)
)
[Prospects] => Array
(
[target_group_c] => Array
(
[mapping] => Array
(
[sugarcrm_name] => target_group_c
[mailchimp_name] => e3a0d976bc
)
[type] => Group
[param1] => Array
(
[2f0d962428] => Applicon
[581578143f] => Búnaður fyrir skóla og menntastofnanir
[2d69b9299a] => Gæðastjórnunarlausnir
[6206fb4169] => Helstu tengiliðir Nýherja
[501775a92c] => Hljóð og myndbúnaður
[cc5281cf81] => Hugbúnaður fyrirtækja
[c8b73fecc5] => Hýsing og rekstur tölvukerfa
[4b3170f7e8] => Netverslun
[3d12606ec1] => Netþjónar gagnageymslur og netkerfi
[2962eef105] => Prentlausnir
[7e6c071641] => Skýjalausnir
[1f7605ad72] => Símakerfi og samskiptalausnir
[cdfc82726b] => Verslunarlausnir og afgreiðslukerfi
[b1526e6f81] => Öryggislausnir
[e86524b5b2] => Tölvur snjalltæki og GSM símar
)
)
)
)
Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers group_var_map: Array ( )
Wed Mar 22 12:20:03 2017 [17480][1][FATAL] SugarChimp:fatal:1490185203: SugarChimp_Queue::queue_mailchimp_subscribers: There was no batch data to import to Sugar from MailChimp for list fbdae03cc9
-
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melissa- Westcoat
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7 years ago
Hello,
Sorry for the trouble. There seems to be some weird logging so I believe it would be best if we could get on a screenshare to look at the issue together. Could you schedule a time for us to do that here: https://calendly.com/fanaticallabs/sugarchimp-support
I look forward to hearing back from you.
Thanks, Jon
7 years ago
Done
7 years ago
Perfect,
I look forward to talking with you on the call.
Thanks! Jon
7 years ago
We were able to find that the Contacts have been marked as opted out through testing and thus were not being sent to MailChimp. I appreciate you looking at this with me. If you find anything else throughout the trial that you have questions about, don't hesitate to reach back out.
Thanks! Jon