by Fanatical Labs

Turn Marketing Data into Revenue Intelligence. SugarChimp seamlessly syncs your SugarCRM and Mailchimp data in both directions—no manual updates, no stale lists. This real-time connection arms your sales team with richer, more meaningful insights into customer behavior.

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#322 - SugarChimp creates unsubscribes endlessly

Closed Installation created by Doug 11 years ago
As soon as I get it connected, SugarChimp creates unsubscribes to all of the records in all of my Target Lists in Sugar. I remove the records, re-upload into Sugar and it does it again and again. Then it starts to remove records from MailChimp. What is going on? Help.....
  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    11 years ago

    Hello Douglas,

    Were you able to figure this out? Where the subscribers on the MailChimp side marked as opted out? Is it a double opt-in list and they haven't opted in yet?

    Sorry for the delayed response. We just took over ownership of SugarChimp and look forward to helping you.

    -Jason

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