by CM & Sugar

Need to set up a numbering system to track your records? Define and add a unique ID identifier field to any SugarCRM record. Many options to define any alphanumeric format you need. Start tracking your Quote, Cases, Accounts and any other module today..

#1536 - Works on Initial but only continues to 1000

Open Bug? created by taufiqueahmed Verified Purchase 9 years ago

Hello there

I have installed your plugin and am going through testing now

I have 2,520 Contact records currently inside my CRM - We are adding Customer ID number

Just a simple prefix CA Then the (counter)

e.g. = Ca1, Ca2, Ca3

When I do initial fill it works great and all of my Contacts are given their number, in the display panel of the sequence it says the next sequence will be CA2521 but when creating a new record it stays at CA1000? This then repeats CA1000 every time from then on

I also have other issues around the Contact record being created by an API - when the record is created by an API the record is not given a number, click Edit on the record manually and the record is given a number (at the moment it is give CA1000)

  1. taufiqueahmed member avatar

    taufiqueahmed Verified Purchase

    9 years ago

    If I click on Initial fill again the "next sequence" changes to CA1000

  2. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    9 years ago

    Hello,

    could you attach a screenshot of the defined sequence record? Also attach a screenshot of your custom field definition "Customer ID"

    Thanks,

    • taufiqueahmed member avatar

      taufiqueahmed Verified Purchase

      9 years ago

      Hello

      How do I add screenshots?

      Both buttons take me to a hyperlink

  3. taufiqueahmed member avatar

    taufiqueahmed Verified Purchase

    9 years ago

    I will send in an email to your info@

    • cm_sugar member avatar

      CM & Sugar Provider Affiliate

      9 years ago

      roger.steinig@cm-sugar.org

  4. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    9 years ago

    file:///home/rsteinig/projects/cms_website/company_files/logo_orange_small.png

  5. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    9 years ago

    ok, somehow it does not accept direct file links. just hyperlinks to pictures. please send to the given mailaddress.

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