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#242 - Subpanels toolbar not working for old userse
Hi,
I've an issue with subpanel toolbar that is only working for "new" users (i.e., users created after EasyTheme installation). How can I make it works with existing users? Thanks in advance, BR, Laurent
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11 years ago
Hi this feature is not related to users. Can you try to disabled SugarCRM ajax? Administration -> System settings -> Configure AJAX User Interface -> disable all modules And clear browser cache
Send me your feedback best marco
11 years ago
Hi, Just applied your procédure, re-do tests and .... got the same results. It does not have any impact. BR, Laurent
11 years ago
Have you unchecked Subpanel Tabs in user account settings (tab advanced)? Easy Theme Subpanel toolbar works only if you don't user SugarCRM subpanel toolbar.
11 years ago
it works ! thank you. Laurent
11 years ago
Having same issue but only for Leads module. Made sure the Subpanel Tabs is unchecked. Would actually prefer to not have tabbed subpanels if possible. Thansk
11 years ago
If it helps I just noticed that viewing the Subpanels in Lead List View seems to work just fine. Can view Activities and History. But in Detail View when I select one of the subpanel buttons just get redirected to top of page.
11 years ago
Can you try to disabled SugarCRM ajax? Administration -> System settings -> Configure AJAX User Interface -> disable all modules And clear browser cache
Send me your feedback
11 years ago
Had tried that but didn't seem to help. Unfortunately I tried uploading the 2.5 upgrade and I think I messed up. Luckily was just on test instance. May need to restore it since I can't upload again.