by Jackal Software

Allow users to quickly and easily share filters to other users. Admin users can create templates of filters from multiple users to deploy to users, teams, or roles.

Free 30 day trial
Try it Now

By clicking you consent to share your profile with the developer

#3328 - Unknown Error applying filter template to roles

In Progress Bug? created by cwatkins 7 years ago

I've just created a new filter template but get unknown error when I try to assign this to a role. It assigns ok to users but just shows the attached error.

I'm using Sugar 7.9.1.0

![sugartemplate.png](https://www.sugaroutfitters.com/assets/img/support/filter-deployer/4e4adbb21be7a5e2d0e98185416e16f8/sugartemplate.png "sugartemplate.png")

  1. namcorp member avatar

    Jackal Software Provider Affiliate

    7 years ago

    Hello Chris.

    Thanks for the trial and sorry about the issue here. I think I know what is causing it on 7.9. I'll look into it and get an update to you either today or tomorrow.

    Shad

  2. namcorp member avatar

    Jackal Software Provider Affiliate

    7 years ago

    Hello Chris,

    I have uploaded a new package that you can download under your purchases. Please install this as you did the original. In my testing this solved the problem but please let me know if it does for you.

    THank you

  3. cwatkins member avatar

    cwatkins

    7 years ago

    Thanks for the quick turnaround, that appears to have worked but when allocating it to a role, the name of the role on the filter template under Deployed to User isn't accurate so it's not easy to see which role the filter template has been assigned to.

    • namcorp member avatar

      Jackal Software Provider Affiliate

      7 years ago

      Hello Chris.

      You are correct when deploying to a role or team the backend just looks up the users in that role or team and deploys to them. Are you saying it would help if there were some indicator showing if the deployment was based on a role? So perhaps of just the user name whether that deployment was part of a role or team would be useful?

      Let me know I think that would be an easy enough feature to add. The specific role or team may be tricky because we allow selection of multiple roles/teams for deployment and users can be a part of multiple of those.

      Thanks again

    • cwatkins member avatar

      cwatkins

      7 years ago

      Hi, yes, exactly that. Some form of indicator about how the deployment was done would be useful. It works which is the main thing :)

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "Works great. It's a very efficient way to share filters and deploy filter sets to groups of users." - jallred

    Read More Reviews