RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

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#1764 - Not working on all calendars

Closed General Question created by wayne1 8 years ago

Why does it seem to work on some accounts, but not all of our users? Everything has been set up correctly, but it seems like it's not working on some.

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    8 years ago

    Hi Wayne1,

    Please make sure that under admin settings, on "RT GSync Users Configuration" your all required users exists under "Enabled Users" list, and every user has done Gmail Id Authentication separately for their own user.

    Please note that for Calendar sync, it ONLY sync your Primary Calendar items, not the shared or other calenders.

    Hope it helps. Please let us know in case of any other question

    Regards Rolustech Support

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