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#267 - Creating a meeting in sugarcrm does not show up in google
Meetings in google show up in sugarcrm, but when we create them in sugar they do not. We think this might be an issue with the oauth api redirector, our servers name is different from what datasync had to setup. How can we get support for this issue, we love the module and want to purchase it for all our users.
sandraarango
11 years ago
Greetings- we are looking into this. We believe it may be due to your different systems set up. We will stay in touch once we have some ideas.
11 years ago
Good day, we have tried to understand this problem and am wondering if you could provide some SugarCRM ADMIN Login Credentials to further investigate and debug the issue? You can email these to support@datasyncorp.com. Please reference the ticket number #267. Thank you- Support
11 years ago
Details sent to email address.
11 years ago
Information is received. We will work on this right away and be back in touch. Thank you
11 years ago
Greetings- We have investigated the issue and after investigation we found that the complete email address against each user in the Gmail Sync panel is not being entered correctly. This is found under the Users Profile. Each user must enter complete gmail address for example "test@gmail.com" or "tester@datasyncorp.com Please re-enter the complete email addresses in order to sync calender both ways and let us know if this solves the problem. Thank you- Support
11 years ago
Thank you!