#4079 - New user not syncing
Hi, can you verify our RT Sync order 12447 is active. We are having troubles with our users and activation a new user . We see no new calendar entries syncing. The new user is Ronnie van de Linden (ronnie.van.der.linden@anp.nl)
5 years ago
Hi Mike,
Thanks for reaching out. Yes, we have verified your order number 12447 and your subscription for RT GSync is active. You can share your credentials with us at support@rolustech.com and we will have a look into your system and iron out the issue you are facing.
Feel free to share any more questions that you might have.
Kind Regards, Rolustech Support Team support@rolustech.com www.rolustech.com