#533 - Google Sync not Working
I have installed Sugar_7+_GSync_v2.1.zip, and it appears to have installed successfully.
To test that GSync was working I created some calendar events in SugarCRM and in Google. I also created a contact in SugarCRM. None of the tests are working.
I am using the SugarCRM OpenCloud service.
Can you help please?
10 years ago
Hi,
Thanks for using GSync. Please make sure that every step mentioned in https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-installation-guide is followed successfully.
After successful installation there is a user guide https://www.sugaroutfitters.com/docs/gmail-sync/sugar7-user-guide. This user guide will help you to test Gmail Sync functionality.
If you have followed installation and user guide and still facing issues, please let us know for which installation/user guide step you are facing issues.
Thanks, Support
10 years ago
Hi
I uninstalled the module and did a re-install. While the install process didn't exactly follow the steps in the guide, the install had a better feel to it this time and it all appears to be working okay now.
Many thanks Graham