#4489 Remove references to RT GSync after uninstall thorugh Module Loader - Can you tell us how to clean up some phantom code from RTSync after we have uninstalled it? Is it sa
|
WebWorkz
|
Closed
|
Installation
|
#4459 Unsubscribe - Hi,
I'd like to unsubsribe from RT-Gsync but I don't find the way.
Thanks in advance
|
sistemas7
|
Closed
|
General Question
|
#4249 New User Not Able to Connect - Got to the installation part of the process where you give permission to rt gsync in google. Nothing
|
merhart1
|
Closed
|
Bug?
|
#4239 New user not syncing - Hi,
We've installed the module, entered the license and activated a user. We've grante
|
sistemas7
|
Closed
|
Bug?
|
#4179 Affectation of SugarBPM - We are testing GSync on a Sugar Enterprise ondemand instance.
Syncing both ways between google ca
|
sandraarango
|
Closed
|
Bug?
|
#4169 3.8 Patch - Hello,
We are currently on version 3.7.1 after a patch from 3.1 last year. Is there a patch for v
|
Gotcha Covered
|
Closed
|
Installation
|
#4124 Issues sync Google calendar - SuiteCRM Version: 7.10.7
RT GSync version: 3.8.0
The module has been successfully installed and
|
gabriells1234
|
Closed
|
General Question
|
#4079 New user not syncing - Hi, can you verify our RT Sync order 12447 is active. We are having troubles with our users and acti
|
Mark Westerhoff
|
Closed
|
Bug?
|
#4016 "[CLOSED] IMAP connection broken (server response) - Please check your settings and try again. " - When creating the GSuite email connection (r@rprjr.com) to sugarCRM it always shows the error in the
|
rr
|
Closed
|
Installation
|
#3972 RT GSync 3.2 download link - Hi,
Can I please have a link to download v3.2?
We have a Sugarcrm instance on 7.8.2.2 which ha
|
Uchechi
|
Closed
|
Installation
|
#3897 Calendar not syncing - Calendar is not syncing in either direction. The scheduler is running. I have set up and tested the
|
johnmcgeechan
|
Closed
|
Bug?
|
#3875 Please advise - We have been in contact via email with your support team and nothing has been resolved.
We are stil
|
marketing13
|
Closed
|
Bug?
|
#3855 Data not available - Hi Guys, each time I click on License configuration it says
"Data is not available. Page does
|
marketing13
|
Closed
|
Installation
|
#3840 Can't connect to google accounts - Sign in with Google temporarily disabled for this app
This app has not yet been verified by Google
|
helgi
|
Closed
|
Bug?
|
#3838 Remove payment - Hi!
I want remove my payment
|
zz
|
Closed
|
Feature
|
#3830 Licensed Users Number Missing & Error in Logs - I just recently installed RT Sync on SugarCRM 8.0.1 (viewing on Chrome 68 on MacOS High Sierra) and
|
DavidAhearn
|
Closed
|
Bug?
|
#3812 Google said "This app has not been verified yet by Google in order to use Google Sign In." - When I tried to authenticate my google account it shows me this message.
![Screenshot_1.png](https:
|
KateM
|
Closed
|
Bug?
|
#3795 Is there a way to eliminate the prefix "Meeting:" in synced events on Google Calendar - We are using RTsync to sync events that are not meetings. We have changed the name of the Meetings m
|
andy3
|
Closed
|
General Question
|
#3768 Trying to install RT GSync but getting error message - I am working on Sugar 8.0 enterprise and i download the zip file (8.0) but when i try to install the
|
hshatouhy
|
Closed
|
Installation
|
#3726 Cannot install RT Gsync - Hi
I'm trying to install GSync to my sugarCRM.
My current version 7.6 the file plugin I dow
|
carlos1
|
Closed
|
Bug?
|
#3719 Gmail password field not present? - Hi, trying to install SuiteCRM 7.10.5 with RT GSync 3.7.1. When editing the layout of the Users p
|
Campbell
|
Closed
|
Bug?
|
#3625 GSync issue with boby of emails - We are in discuss with GSync app, Rolustech company due to fix this issue and they wrote to us that
|
AMD TELECOM GMBH
|
Closed
|
Bug?
|
#3554 GSync not synchronizing - Hello,
after upgrading customer's instance to version Professional 7.9.3.0, we installed plu
|
danieljestrab
|
Closed
|
Installation
|
#3485 After installing plugin access is lost for all users - Hi,
Urgent issue. Wanted to try out this plugin but lead to serious problem.
Installed the pl
|
jonborgas
|
Closed
|
Bug?
|
#3480 Not compatible for Sugar 7.10 - Productive Instance Down - Hello Rolustech Support Team,
we have a very big issue for one of our customers productive instan
|
kinamu
|
Closed
|
Bug?
|
#3453 Not compatible for Sugar Version 7.10 - I tried to install RT_GSync_Sugar7V3.7 and SugarCRM reacted with an "Error".
Do you have
|
parasolisland
|
Closed
|
Installation
|
#3449 Gsync module issue & version mismatch - We are having trouble with the latest version of the Gsync module, we have installed it from Sugar O
|
FieldForceSolutions
|
Closed
|
Bug?
|
#3415 Problems with Plugin on SugarCRM OnDemand instance - Hello,
I've installed the Plugin on a SugarCRM on Demand Instance, Sugar Vanilla 7.9.2.0 Ent
|
kinamu
|
Closed
|
Bug?
|
#3392 RT GSynch - Calendar (only) - Hi i use only this job to synch Google
iN the user RT GSynch Preference i have : Sugar and Sugar T
|
COFAMEK
|
Closed
|
Bug?
|
#3388 Issues with sync working - Hello, I have installed GT RSync on my sugarcrm deployment Community Edition 6.5. I have followed th
|
dixontwamley
|
Closed
|
Installation
|
#3382 Syncing Sugar Docs with Google drive - How? - Hi,
I have installed your module on a Sugar Enterprise 7.8.2 system. I have configured everythin
|
mhoffmann
|
Closed
|
Bug?
|
#3299 google calendar - calendar scheduling is not syncing either way
|
DanielRamirez
|
Closed
|
Installation
|
#3278 Please connect with me on teamviewer and get this plugin working. My email is calimarketinggroup@gmail.com and same goes for google hanoguts id - Please connect with me on teamviewer and get this plugin working. My email is calimarketinggroup@gma
|
tonyinla
|
Closed
|
Bug?
|
#3255 Does this work with Sugar Enterprise version 7.8.2.1? - Does this work with Sugar Enterprise version 7.8.2.1?
|
al
|
Closed
|
General Question
|
#3235 Does this work with IMAP Calendars? - I know this is designed for Google. But I thought I would ask if this tool (or any other that you m
|
Sugabyte
|
Closed
|
General Question
|
#3217 Ugrade Sugar 7.9 - Hello,
we would like to upgrade our Enterprise instance from version 7.8.2.1. to 7.9.0.1.
When p
|
danieljestrab
|
Closed
|
Installation
|
#3199 I'm not an administrator - I'm not an administrator so I'll have to work with other tools
|
usa
|
Closed
|
Installation
|
#3079 Calendats don't sync at all! - I follow https://www.sugaroutfitters.com/docs/gmail-sync/sugar6-user-guide and the calendars don
|
support
|
Closed
|
Bug?
|
#3066 SuiteCRM - I Installed and followed instruction but calendar does not wor. Sync not working, please help
|
louismonex
|
Closed
|
Bug?
|
#3029 Email with case tag in subject [Case #786] - If the email subject contains a case macro tag, does it get linked to the Case as well as the contac
|
ViniciusAssis
|
Closed
|
General Question
|
#3003 Does it support SuiteCRM 7.7.8? - Version 7.7.8
Sugar Version 6.5.24 (Build 509)
|
support
|
Closed
|
General Question
|
#2991 Can't connect to Google - I have installed the module, authorised a user and entered their Google username and password but ca
|
cambridgepicture
|
Closed
|
Bug?
|
#2979 Double the price?? - Hi, we used to pay $5 per month per user - the price has now doubled to $9.99 - may we ask why?
|
FieldForceSolutions
|
Closed
|
General Question
|
#2923 Are changes synced? - Hello,
Will modifications to synced entries be synced as well? So if a user creates a new meeting
|
Miska
|
Closed
|
General Question
|
#2893 RT GSync - Email Sync - Hi,
I installed the trial version of RTGSync and have it configured for contacts and email sync.
|
yale
|
Closed
|
General Question
|
#2867 Subscription expired? - We have the error:
Your subscription has expired. Once you update your payment info the charge w
|
FieldForceSolutions
|
Closed
|
General Question
|
#2774 gsync not working - Hi, i am sorry but after using your installation and gsync guide (ver 6) it not working and nothing
|
ivanomino
|
Closed
|
Bug?
|
#2755 Some CRM contacts do not synchronize with Google - Hello,
some (not all) of my CRM contacts do not synchronize to in Gmail contacts and thus I can
|
Jiří Papánek
|
Closed
|
Bug?
|
#2748 Error on Install - Fail Package Scan - Hello, trying to install RT GSync version 7 for On Demand (Sugar 7.7 Enterprise), and receiving the
|
sarah2
|
Closed
|
Installation
|
#2685 Feature - I have a question or a suggest, I have google sync to suitecrm, I wunder about it could be possiple
|
tagedani
|
Closed
|
Feature
|
#2659 Contacts not syncing - Hello,
contact sync to google stopped working, this error is in the log:
Wed Nov 2 10:15:12 2
|
petrlouzecky
|
Closed
|
Bug?
|
#2654 Gmail multiple calendars sync - Hello,
I am looking for an addon/plugin for Sugar CRM CE that allows double way sync with googl
|
ginaOzar
|
Closed
|
General Question
|
#2653 Teams/Created By - Is there a way to make it so the person that's calendar is synced up to the respective sugar ac
|
benteamaquafix
|
Closed
|
Bug?
|
#2631 Syncing content from other accounts. - I'm not sure this is a SugarOutfitters issue but I just got RT GSync working with SuiteCRM and
|
greg1
|
Closed
|
Bug?
|
#2629 Was working, now it's not (suite 7.3.1) - Was working, but we also had issues with the CRON Job using up all the server resources and halting
|
robert2
|
Closed
|
Bug?
|
#2621 RT Gsync didn't work on SuiteCRM 7.7.6 - We are trying to SuiteCRM GSync RT 7.7.6 and does not work. The log suitecrm.log has multiple errors
|
agonzalez
|
Closed
|
Installation
|
#2598 Undefined index: entry in /var/www/...../public_html/custom/include/Google/ContactHelper.php on line 30 - As soon as I enabled google to "Google to Sugar" I started receiving the following via ema
|
greg1
|
Closed
|
Bug?
|
#2596 Billing issue? - What is going on? I just saw a 15 charge in my account. Is there a place I can get my balance for
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2574 Administrator has disabled GSync for this user, contact administrator to enable it. - Same things as the others.
I don't have a dev site made for this, but its okay to update her
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2573 Administrator has disabled GSync for this user, contact administrator to enable it. - Same issue as with Shaffer Web. I validated the license key and now getting this error again. And
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2572 Administrator has disabled GSync for this user, contact administrator to enable it. - Yesterday there was a notice to validate the license. I did that and ran a repair.
Now I'm
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2571 Outstanding Issues - There are still notices displaying on the schedulers page.
Also, I went to change the user for th
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2564 Blocked mix content resolved, however... - Hey guys,
I sent in a ticket yesterday about the JavaScript error
![Screen Shot 2016-10-04 at
|
tabdelmonem
|
Closed
|
Bug?
|
#2563 Cannot Validate - Hey guys,
I was told by my devops that I would have to reinstall on another server. Everything wa
|
tabdelmonem
|
Closed
|
Bug?
|
#2493 cron errors & info from other google account syncing - Hi I installed RT Gsync a month ago and just realized that I didn't have cron setup properly. I
|
greg1
|
Closed
|
Bug?
|
#2491 Sync not Working - One of our users sync stopped working. i have double checked that the password and email entered in
|
benteamaquafix
|
Closed
|
Bug?
|
#2490 Cannot add users to GSync - Hello,
we cannot add users to the Gsync configuration. We drag and drop them to the enabled list, s
|
provalida
|
Closed
|
Bug?
|
#2477 Administrator has disabled GSync for this user, contact administrator to enable it. - I am getting this error: Administrator has disabled GSync for this user, contact administrator to en
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2474 Need to change my license - Hi,
I am a developer of a customized sugarcrm version that I am reselling to several different cl
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2450 Does not reliably download calendar - Initial Calendar schedule run
Fri Aug 26 18:10:27 2016 [16478][1][FATAL] Meeting: Workout with id b
|
jason5
|
Closed
|
Bug?
|
#2446 SuiteCRM wont let me upload the plugin - Suitecrm gives me the following error when trying to upload the plugin :
ZIP Error(0): Status(9):
|
deepti
|
Closed
|
Bug?
|
#2442 Error 400 Error: invalid_request - Hello, I'm currently using the free trial of RT GSync with a new installation of SuiteCRM 7.7.2
|
jason5
|
Closed
|
Bug?
|
#2439 Google "account" case from contacts is not synced to suitecrm - Hello,
the account field is not synced at all from google to suitecrm.
is this a bug?
https://s
|
Rafael
|
Closed
|
Bug?
|
#2432 New User - We have a new employee who needs this integration. I cannot get his calendars to sync to each other.
|
benteamaquafix
|
Closed
|
Installation
|
#2427 How do I assign one contact within suitecrm to several suitecrm users which all have their own gmail accounts - Hello,
I hope You understand the question.
The installation and connection with a suitecrm use
|
Rafael
|
Closed
|
General Question
|
#2421 Free Trial Cancellation - Hello,
I would like to cancel our free trial as we have found another synchronization plugin more
|
danieljestrab
|
Closed
|
Installation
|
#2406 Automatic Syncing of emails from Gmail with SugarCRM - Hi,
We're currently using SugarCRM and use gmail as our main email service.. Would this ext
|
clifford.galea
|
Closed
|
General Question
|
#2395 Quit the subscription - I want cancel the subscription because not using sugar any more.
Tks
Renato
|
renato
|
Closed
|
General Question
|
#2372 Instructions for install of your app to SugarCRM CE 6.5 do jive with what you show - I really tried a couple of times do the install. When it comes to the part of using Studio what I s
|
tomtuson
|
Closed
|
Installation
|
#2352 one way sync - I'm running the trial of version 6 on Suite 7.6.5 (comp with sugar 6.5.23), and i've got c
|
jr
|
Closed
|
Installation
|
#2344 Configuration problem - We had installed for the user , but not able to see the configuration page as mentioned what needs t
|
msh
|
Closed
|
Feature
|
#2325 RT GSync Users Configuration - Blank Page - http://sugar.oflander.com/index.php?module=Administration&action=index -> http://sugar.oflan
|
cloudsupport
|
Closed
|
Bug?
|
#2319 Not syncing emails - Hi,
I'm not sure what has happened with this. It used to work and now it doesn't. I g
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#2306 Job status running - GSync- Contacts works fine every 5 min.
GSync- Calendar have a job status "running" every
|
jaume
|
Closed
|
Installation
|
#2283 Meetings Not Coming Over - One of our users is not having his meetings coming over. from Sugar to Google Calendar.
|
benteamaquafix
|
Closed
|
Feature
|
#2260 Invitees created as contacts even if they are CRM users - Hi,
Using Sugar 6.5CE.
We discovered that some contacts we created automatically and even aft
|
houlejo
|
Closed
|
Bug?
|
#2177 Blank screen - Hi,
I have just downloaded a free trial Gsyunc for SuiteCRM. After installing the module, when I
|
enric
|
Closed
|
Bug?
|
#2163 Cancel Subscription Please - I just cant get it to work. I finally got collabspot to work so I will stick with that. Please can
|
jeverettbugg
|
Closed
|
Installation
|
#2162 Error running cron.php for the first time - Installed GSync and when I ran cron.php (via command line) for the first time I got this error, and
|
antonioribeiro
|
Closed
|
Bug?
|
#2161 FAKE VERSION COMPATIBILITY - Hi ,
You stated that this app is compatible from 6.5.7 up to 7.7
We installed this app over
|
ic
|
Closed
|
Bug?
|
#2160 Can't validate Rt GSync on on new SuiteCRM instance - Hi there,
I would like to trial RT GSync but after I install, enter the license key and click on
|
fullperspectivephotography
|
Closed
|
Bug?
|
#2146 Sent folder not syncing from Gmail - I have everything else working fine with RT Gsync, all of my inbox syncs both ways. If I send from S
|
Ventive_Dan
|
Closed
|
Bug?
|
#2134 Please cancel my trial - The product does not sync emails to opportunities and that is key for me. Thanks, Prem
|
prem
|
Closed
|
General Question
|
#2074 How do I cancel my subscription - Hi there. Can you please tell me how to go about cancelling my subscription. I had a trial for one u
|
kenhickling
|
Closed
|
General Question
|
#2064 RT GSYNC Demo Period - Hi,
We've had some problems (and still have) installing RT GSYNC within our SuiteCRM (beta i
|
pmooibroek Gsync
|
Closed
|
Installation
|
#2062 Tasks syncing - Hello. Syncing is working great with every feature except Tasks. Currently creating a task in Suga
|
Rising Fall
|
Closed
|
Installation
|
#2058 Installed fine. Schedules running every 5 minute. No sync to Google either way - Can you please provide me some indication of why this is happening? Is there something I have to d
|
prem
|
Closed
|
Installation
|
#2057 Download - Can you send a link that actually works to download the plug in. Your link on the installation guid
|
Rising Fall
|
Closed
|
Installation
|
#2041 no popup to grant the module permission to interact with Google. - What do i do to fix this. It said that support will help with this.
|
chris10
|
Closed
|
Bug?
|
#2040 Suitecrm 7.5 - Cant get anything to sync. Can someone look at my configuration. like a remote session to verify th
|
chris10
|
Closed
|
Bug?
|
#2039 Installed everything correctly, but not syncing in calanders - Hello There,
I have installed everything correctly, i am using suite crm. Although my callender i
|
jwoodruff
|
Closed
|
Bug?
|
#1957 Version V3.1.03 - Is there any way I can get version 3.1.03 and not 3.1.03d? Thank you.
|
Gotcha Covered
|
Closed
|
Bug?
|
#1909 setting up RT GSync - Hi there,
I just need a little assistance in setting up RT GSync in our Sugar Instance. We use C
|
kenhickling
|
Closed
|
Installation
|
#1908 Email sync for known contacts only? - Can we set this to create email entries in SugarCRM for known contacts where the email address match
|
harkijas
|
Closed
|
General Question
|
#1870 Nothing sync - YI have just installet the tryal, I will se about it works, and then I will buy for 3 users, and mai
|
tagedani
|
Closed
|
Bug?
|
#1829 Installation issues - I installed the Gsync plugin today and ran into some issues. We started getting an error 500 when
|
adrian
|
Closed
|
Bug?
|
#1814 Can't get until point 5 and 6 in Sugar7 user guide - Hi,
we successfully installed your product on an on-demand sandbox. We tried set the Gmail Id and
|
imrepolonkai
|
Closed
|
General Question
|
#1805 RT GSync: successfully installed, gmail account verified, email account configured, etc, But still not fully 100% working... - Hello guys.
Yesterday I completed Installation, and followed both manuals (Installation + User gu
|
soportetecnico
|
Closed
|
Installation
|
#1787 Sugar says they will not be able to support the package on their new servers - Please see message below from Sugar. They will not be able to support the package on their new serv
|
wayne1
|
Closed
|
Bug?
|
#1764 Not working on all calendars - Why does it seem to work on some accounts, but not all of our users? Everything has been set up cor
|
wayne1
|
Closed
|
General Question
|
#1728 Sugar Roles - My sales reps are in a role specifically for them. Do I have to adjust the RT GSYNC role restrictio
|
wayne1
|
Closed
|
General Question
|
#1716 auth error - Getting the following error in log.
Fri Nov 6 16:38:02 2015 [25438][1][FATAL] Import user Email
|
sdp0024
|
Closed
|
General Question
|
#1713 License Key not validating - I have installed the plugins but cannot get the key validated. I've hit 'renew' seve
|
Fenix Net Solutions
|
Closed
|
Bug?
|
#1695 Cannot Stop the Contact Sync - I have deactivated the Contact Sync but it is still syncing my contacts from Google to Sugar. Can yo
|
kaitlinostler
|
Closed
|
Bug?
|
#1671 Removing activities from SugarCRM - Hi there
We are trialling RT GSync. Its good for my sales reps, but I synced up my calendar, &
|
jasonsadler
|
Closed
|
General Question
|
#1665 Installed but it does not appear to be syncing - I installed it onto my instance of sugar and added my Gmail information in my profile. I tested the
|
kaitlinostler
|
Closed
|
Installation
|
#1641 Nothing happening - Hi,
I installed as you describe in both manual (instalation and user) and nothing happening in m
|
eduardo
|
Closed
|
Bug?
|
#1626 RT GSync not working, localhost - It seems like I followed the instructions for install and config. Got the popup to grant the module
|
fastmoves
|
Closed
|
Bug?
|
#1612 Accounts not showing up - Hello,
I've installed the RT SalesMap according to the instructions and my accounts are not
|
raysparks
|
Closed
|
Bug?
|
#1607 Install Error after installing site version adding gmail info hit test and it switches screen - Install Error after installing site version adding gmail info hit test and it switches screen?
Al
|
scottkramer
|
Closed
|
Installation
|
#1606 getting issue when first installing and trying to save user email/passwd - getting issue when first installing and trying to save user email/passwd
tested successfully then t
|
phil1
|
Closed
|
Bug?
|
#1605 getting issue when first installing and trying to save user email/passwd - getting issue when first installing and trying to save user email/passwd
tested successfully then t
|
phil1
|
Closed
|
Bug?
|
#1569 Trouble installing - I have attempted to install this addon multiple times now, would really like this to work for our te
|
cnddev
|
Closed
|
Installation
|
#1542 Issues in SuiteCRM 7.3 - I have installed RT GSync On-site version over Suite CRM 7.3 and set up link with a Google Apps for
|
davidfarrell
|
Closed
|
Bug?
|
#1533 Can get it to work - I have 2 users , Daniel and Julia. In the Config section where you can choose the user to activate i
|
info51
|
Closed
|
Bug?
|
#1528 Not syncing contacts either way - Hello,
We have been testing the plug-in for one of our customers, we have set it up and ensure th
|
Thomas_Enable
|
Closed
|
Bug?
|
#1500 Include Sugar Link to Account/Lead in Meeting in Google Calendar - Hi there,
when I create a meeting for a lead or account it syncs to Google Calendar. Is it possi
|
mk
|
Closed
|
Bug?
|
#1487 Calendar sync not functioning - My calendar sync stopped working again. I need some support to figure out what the fix is. My Skype
|
jeffyoung
|
Closed
|
Bug?
|
#1476 No pop-up when installing RT GSync even when pop-up blocking disabled/off (SuiteCRM 7.1.5) - Followed the installation instructions and yet still does not behave properly, meaning syncing does
|
prondina
|
Closed
|
Installation
|
#1427 When deleted on Google Calendar Sugar is not updated. - When I delete a meeting on google calendar the appointment is not deleted in the sugar calendar.
|
benjamin1
|
Closed
|
Bug?
|
#1424 Error: invalid_request - Missing required parameter: redirect_uri - Hi,
when I edit my profile, enter my Google credentials and then click save I get redirected to
|
mk
|
Closed
|
Bug?
|
#1419 Locks up SugarCRM Pro 7.5.2.2 - Per Sugar support, "I was able to reproduce the login issue. I did some testing and I was able
|
steve6
|
Closed
|
Bug?
|
#1412 Repair and Rebuild on install but on Refresh nothing happens. - Hi, When I add my key it takes me to a screen to do a repair and rebuild. I do that and then refresh
|
benjamin1
|
Closed
|
Bug?
|
#1399 RT GSync Doesn't Work - I installed the OnSite v6 version of the module and the RT Sync doesn't show in my user setting
|
scattergood
|
Closed
|
Bug?
|
#1390 Sync Time Interval - Hey Guys,
What is the Sync Interval for for the RT GSync, it seems to be a few minutes.
How ca
|
jons1
|
Closed
|
General Question
|
#1377 PHP error crashed out instance - We were unable to log on to Sugar this morning. I opened a ticket with them and they said it was th
|
BloomSquared
|
Closed
|
Bug?
|
#1359 calender sync options greyed out - I installed RT Gsync on SugarCRM 6.5.20 on site without problem. Sync is running. However, I am not
|
jpt
|
Closed
|
Installation
|
#1349 RT Gsync connection issue - Does not appear to be syncing my calendar. When I go into my profile, edit and hit "Test Conne
|
BloomSquared
|
Closed
|
Bug?
|
#1335 SUITE CRM INSTALLATION - I WAS READING , AND I KNOW THIS APLICATION DOESN´T WORKS WITH SUITE CRM, PLEASE LET ME KNOW W
|
dnarvaez
|
Closed
|
Bug?
|
#1327 gSync not showing sent emails originating from Gmail - GSync is syncing down my contacts, but not emails.
I tried to send an email from Gmail (user 1) t
|
wgardner
|
Closed
|
Installation
|
#1320 Gsync not working - I am using sugar community edition- Gsync is not working. Installation went okay and I was able to t
|
vravindran
|
Closed
|
Installation
|
#1313 Installation on SuiteCRM - Installation on SuiteCRM does not seem to work?
Installed for version sugar 6
Contacts are not syn
|
Paul7
|
Closed
|
Installation
|
#1295 This tool does not work - I already installed an configured on my user.
I have a successful test connection but my meetings
|
juandavid
|
Closed
|
Bug?
|
#1292 404 Not Found error - Gsync - SuiteCRM - I recently installed Google Sync and while the install appears to have been successful I've rea
|
josh1
|
Closed
|
Bug?
|
#1286 Google Calender Sync won't work - Hi!
Installed RTGSync without problems. I think i have done all settings correctly,
Checked all
|
Kloiber
|
Closed
|
Bug?
|
#1281 Cancel Trial - Hi there,
I wish to cancel my trial. Could you please advise how to do this?
|
New Age Veneers
|
Closed
|
Installation
|
#1261 Meetings Being Deleted - We are having a new issue with this plugin. We have not changed or updated the plugin. We believ
|
CR Dev
|
Closed
|
Bug?
|
#1235 Recurring Meeting with No End - I am giving the Gmail and Google Sync a test run.
Install went smoothly and I have activated the
|
lturner
|
Closed
|
Bug?
|
#1213 Setting up Cron - Hi,
I am trying to install your add-on on my AWS instance (bitnami). I installed the module and I
|
abbas
|
Closed
|
Installation
|
#1211 Gsynch still wont work..... - Hi!
Despite starting a new trial, getting a new Validation key and spending, must have been an ho
|
admin6
|
Closed
|
General Question
|
#1209 New Validation Key for Free Trial - What next? - Hi! Right, I have set us up for a new trial and have a new validation key - can someone please guide
|
admin6
|
Closed
|
General Question
|
#1207 GSynch Issue - Why its not working - Hi! After spending a while with Maria @ Rolustech, investigating why our Gmail synch isnt working wi
|
FieldForceSolutions
|
Closed
|
General Question
|
#1196 No google auth credentials saved for userID - Hey,
Our sync has stopt and we get the following message in the logfiles:
03/04/15 14:46:02 [4
|
gbijkersparks
|
Closed
|
Bug?
|
#1187 Help getting Gsync working with Sugar 7 - Hey Guys,
Wanting to get this up and running with sugar 7 so I can trial before purchase, have th
|
jons1
|
Closed
|
Bug?
|
#1182 Request for Live Support - I am trying to get my configuration correct and I can't get it.
I am trying to sychronize my c
|
jbarisonzi
|
Closed
|
Feature
|
#1154 Evaluation - Dear Sirs,
we are evaluating
Gmail and Google Sync to synch incomming and outgoing gmail email
|
janmantkowski
|
Closed
|
General Question
|
#1146 Every step followed exactly - still not syncing - I've followed every step precisely for sugarondemand 7 and when i create a calendar item in sug
|
mikeg
|
Closed
|
Bug?
|
#1141 Sync isn't working - We have installed and set up the module but are unable to sync anything. Here is the error log:
|
TJP
|
Closed
|
Bug?
|
#1132 G-Sync doesn't seem to work - Hey,
I installed gmail-sync without any problems moet it doens't seem to work. I don't
|
gbijkersparks
|
Closed
|
Bug?
|
#1096 Gmail Contacts syncing but Acitivities don't - Hi, when I create a meeting on Sugar the meetings are not syncing with Google Calendar, but Contacts
|
tmattos
|
Closed
|
Bug?
|
#1092 Gmail Outbound Messages Not Synced - We have contacts and calendar syncing configured, and email is working well for the most part.
Ho
|
abtdoug
|
Closed
|
General Question
|
#1075 Gmail and Google sync - Don't seem to get the license key validated
|
Paul7
|
Closed
|
Installation
|
#1070 Not validating key - https://www.dropbox.com/s/3dav5wrok2x1fvh/Screenshot%202015-01-08%2009.58.52.png?dl=0
|
scott1
|
Closed
|
Bug?
|
#1065 GSync is not working - I just installed and configured GSync per the instructions but nothing is being synced. I have verif
|
nkeehn
|
Closed
|
General Question
|
#1057 Howto uninstall - Hi,
We have evaluated GSync for our SuiteCRM instalation, but now want to uninstall the module.
|
administratie
|
Closed
|
Installation
|
#1031 Gmail Sugar Not User Accounts - I have successfully installed the product, with key and i believe all patches... looks like it'
|
n8weaver
|
Closed
|
Bug?
|
#1027 Calendar Sync not running successfully - Calendar Scheduler Job is running every 5 minutes, but 'Last Successful Run' keeps showing
|
nathan1
|
Closed
|
General Question
|
#994 GSync6 On site patch error - Bad Date on save - HI Guys,
After installing the patch I am getting the following error.
Thu Dec 4 15:31:10 2014
|
genixventures
|
Closed
|
Bug?
|
#989 GSync6 patch not syncing - I have a SugarCRM Version 6.5.17 (version de construction 1220), on which i installed your patch GSy
|
prestashop
|
Closed
|
Bug?
|
#984 Not Able to install Patch for Gsync. - We attempted to install the patch today and ran into the error below when we went to install. Plea
|
CR Dev
|
Closed
|
Bug?
|
#972 TEST Connection returns you to Users List - Hi
After entering the users GmailID and Password, then attempting to 'Test COnnection' yo
|
ben1
|
Closed
|
Bug?
|
#967 Can't seem to install - After I paste the license and hit "Validate" nothing! the screen does not refresh.
|
cnddev
|
Closed
|
Installation
|
#961 Can't get it to work on SugarCRM CE 6.5.18 - Hi
I installed it according to your instructions validated the license, then did a repair and re
|
samseidman
|
Closed
|
Installation
|
#948 Not syncing google to sugar forbidden. Just started happening. URGENT - You guys did a heap of custom work on ours to get it to work properly. It has been working really we
|
elgoots
|
Closed
|
Bug?
|
#947 Not Syncing - All steps ok except when Test Connection pushed sends me to user list in Sugar. Clicking on user sen
|
tcrews
|
Closed
|
Bug?
|
#944 SuiteCRM and GSync - Gsync between SuiteCRM and Google not working wiht plugin - any work round.
Everything followed a
|
SIMON3
|
Closed
|
Bug?
|
#919 Syncing Emails - When syncing emails, will it only go into a contact's history if you go into the email module,
|
mnezam
|
Closed
|
Feature
|
#918 Support Call - Can I get on a call with someone to run through some issues?
|
mnezam
|
Closed
|
General Question
|
#908 License key not working for free 30 day trial - When I attempt to activate, the browser just pops up a box saying "Error:"
Thank you,
|
jeff3
|
Closed
|
Bug?
|
#882 Trouble with gmail approval prompt. - Hello,
I am having the problem that when I click save after I have added the gmail username and p
|
buddy
|
Closed
|
Installation
|
#862 reset button and no area in the user account for credentials. - After a period of time I have had to rebuild my suitecrm instance ( I use it for tests and syncing m
|
longhours
|
Closed
|
Installation
|
#858 Google drive sync - I can't seem to get the product to sync to Google drive in a folder fashion
|
ian
|
Closed
|
Bug?
|
#852 System not syncing at all - Please contact me 214-556-8041 rpeters@anterasoftware.com
|
rpeters
|
Closed
|
Bug?
|
#828 calendar working but not contacts - I am using version 6.5.4
we had an issue with cron...but it was fixed and new calendar events start
|
manainvest
|
Closed
|
Bug?
|
#810 Sugar Calendar and Contacts are not syncing with google account - I've made sure the correct syncs are active under Gsync. I've gone to my user account and
|
amatiscincinnati
|
Closed
|
Bug?
|
#805 Won't load - Already sent this info in another case with a canned response that did not answer my questions.
|
doug
|
Closed
|
Bug?
|
#802 Email folders and visibility - Hi
Customer: Nadathur
We have installed the Sugar Gsync for one user but another user is able
|
saritab
|
Closed
|
General Question
|
#793 wont load - I’ve tried several times, but it won’t install. There is an error during installation, b
|
doug
|
Closed
|
Installation
|
#781 Sync fails due to SQL syntax error. Happens all the time - Cron job breaks and stops working until i delete the meeting in the logs that has caused a SQL synta
|
elgoots
|
Closed
|
Bug?
|
#776 change to suitecrm problem in security swite - HEllo I upgraded to suitecrm.
i installed again the last version of the security suite for sugarc
|
joseluisciccio
|
Closed
|
Bug?
|
#757 Addon wont install - Hi,
The add-on wont install. Attached is the log file.
Display Log
Installing action_view_m
|
tahnoonpasha
|
Closed
|
Bug?
|
#742 Administrator has disabled GSync for this user, contact administrator to enable it - Hello there,
I buy the module is followed precisely your installation documentation but I'm s
|
NY
|
Closed
|
Bug?
|
#737 Installation was fine, but no contacts go from sugar to gmail - see title.
We use Sugar Cloud & Google Apps.
|
rs1
|
Closed
|
Bug?
|
#713 Wont install - This wont install it gets stuck at 82% and wont complete?
|
matthewr
|
Closed
|
Installation
|
#695 Set everything up, not working - Sync of emails is not working. Setup according to your guide, everything looks in place. Sending ema
|
kyoung
|
Closed
|
Bug?
|
#683 Contact syncing duplicates - Hi,
This is the scenario. I have contacts existing on my Google Contacts and some of it are alrea
|
mark1
|
Closed
|
Bug?
|
#682 SugarCRM meetings, Calls, Tasks not syncing to Google Calendar and Vice Versa - The Calendar Syncing doesn't seem to run on my Google Sync module. The Contact Syncing works ju
|
mark1
|
Closed
|
Bug?
|
#676 gmail calender meetings and calls sync is not working - I am getting the errors like this in Sugarcrm log file:
ERROR:Authentication with Google failed.
|
peter1
|
Closed
|
Bug?
|
#656 Number of users - Hello,
I'ld like to change the number of users who can use the Gmail and Google Sync pluggin
|
Christophe
|
Closed
|
General Question
|
#654 Not syncing - I was beeing attended by Junaid Usman about this issue, with some progress, we were supposed to meet
|
oscarmendoza
|
Closed
|
Bug?
|
#648 Bad Authentication error - Getting the "Authentication with Google failed. Reason: BadAuthentication" error when tryi
|
evan
|
Closed
|
Bug?
|
#647 Mala coneccion - cuando me registro con mi usuario y contrase�a de gmail en el perfil de usario en Sugar me sale e
|
mmontero001
|
Closed
|
Bug?
|
#640 SugarCRM Gmail and Google Sync - I know that my free trial is coming to a close. However, I never fairly evaluated this because I co
|
jeffyoung
|
Closed
|
Bug?
|
#627 Keep getting BadAuthentication Error - Hi
I followed the Install Steps, and In the log I saw [FATAL] ERROR:Authentication with Google fa
|
oscarmendoza
|
Closed
|
Bug?
|
#615 Can you change event colour (so Task and Call have different colours) - So when you sync Task and Call between Sugar and Google Calendar they change
|
bmacdonald
|
Closed
|
Feature
|
#611 Oauth doesn't seem to complete - Hi - we have a 6.5.16 install of sugar at:
https://sugar.2paths.com/
and I've gone throug
|
agladders
|
Closed
|
Bug?
|
#604 How it work - I don't know installation
|
jkeypro
|
Closed
|
Installation
|
#580 Questions about your program - We are having some strange behavior, that may in fact be normal. However we are wondering if we can
|
tracycournoyer
|
Closed
|
General Question
|
#567 GSync- Calendar scheduler has not run. - Hi,
I have installed the latest version of Gsync on my 6.7.5 on demand instance. I logged in with
|
jblack
|
Closed
|
Bug?
|
#558 administrator has disabled gsync for this user, contact administrator to enable it - Hello
i followed your instructions but after doing the Repair i get this message when trying to a
|
joseluisciccio
|
Closed
|
Bug?
|
#554 Salutation syncs to Google by key, not by description - In contacts sync, the salutation that gets exported to Google is the key (or element name) of the op
|
dsp
|
Closed
|
Feature
|
#553 Allow configuration of contact sync for all, not only "assigned to" contacts - It would be very nice to have a configuration setting where one can choose to either sync all availa
|
dsp
|
Closed
|
Feature
|
#551 sugarcrym sync fail 7.17 - I have failed the set up to install the script properly. When I go to profile ->edit I put my gma
|
CandMRental
|
Closed
|
Bug?
|
#544 SuiteCRM - I am running SuiteCRM Version 7.1.1 (Sugar Version 6.5.16 (Build 1082)) and Gmail and Goolgle Sync 1
|
MarkH
|
Closed
|
General Question
|
#542 Calendars syncing from Google but not from Sugar - In creating events in each calendar, only the google events are syncing to the sugar calendar.
|
JTO
|
Closed
|
Bug?
|
#533 Google Sync not Working - I have installed Sugar_7+_GSync_v2.1.zip, and it appears to have installed successfully.
To test
|
GrahamSwinton
|
Closed
|
Installation
|
#530 Issue with Installation - I have Validated the License key. It claims it worked and when I hit refresh nothing happens.
How d
|
tracycournoyer
|
Closed
|
Bug?
|
#520 google calendar sync strange - I am having some strange issues.
Some users can sync perfectly, where others can only sync from g
|
stuart
|
Closed
|
General Question
|
#512 Error: invalid_request - I'm getting this error when saving setting in the User panel.
device_id and device_name are
|
tlitt
|
Closed
|
Bug?
|
#505 redirect URI - Why do i keep getting this error every time i purchase this add-on
The redirect URI in the request:
|
dmaimba
|
Closed
|
Bug?
|
#502 Authentication error with Google - Trying to finish install, but now getting an auth error as below. What am I doing wrong? The schedu
|
hnaparst
|
Closed
|
Bug?
|
#494 Not possible to edit GMail Credentials within SugarCRM CE 6.5.16 - Hi Folks,
I just purchased the trial version and installed it for 2 users in my SugarCRM. Everythin
|
andreas.epping
|
Closed
|
Bug?
|
#491 oAuth Error - We are trying to finish installation and getting the following error:
http://screencast.com/t/j8F
|
jmorgan
|
Closed
|
Installation
|
#479 Google Docs Integration - I am running this module within SuiteCRM. I'm most interested in the integration with Google D
|
bojiang
|
Closed
|
General Question
|
#478 Error: redirect_uri_mismatch - I see this in many posts here and posting seems to be the way to get it resolved.
I installed the m
|
rich
|
Closed
|
Bug?
|
#477 Google sync not working - Hi,
We have installed the google sync plugin. After few attempts the installation was done succes
|
Sugarfactory
|
Closed
|
Installation
|
#475 Contacts disappearing since GSync in place - Hi,
After installing G-Sync, we encounter unpleasant errors:
- contacts disappear - I mean, t
|
schaffelhofer
|
Closed
|
General Question
|
#469 Google oath issue with sync - We are having an oath issue. Please advise how to resolve:
http://www.screencast.com/t/nxKpjAp8I7f
|
info16
|
Closed
|
Bug?
|
#464 URI Error - I have downloaded the Onsite version and am trying to save but it gives the error
Error: invalid_re
|
crysoft
|
Closed
|
Bug?
|
#447 Sync frequency - Hi, when updating Cal events, what is the sync frequency intervals?
Do you have any features simi
|
sichord
|
Closed
|
General Question
|
#430 Archive emails options not available - Hi, I might have done something wrong with installation, but I'm running SugarCRM onDemand, and
|
dan
|
Closed
|
Bug?
|
#415 URGENT HELP!: Email sync error: unable to find matching URI etc.. - I am evaluating GSync for our use with our sales team. it seems like it could be a great tool to sav
|
tom1
|
Closed
|
Bug?
|
#401 Docs sync failing - Hi - I have good sync with contacts, email and cal but can't get the sync with docs to work (se
|
hivemindnet
|
Closed
|
Bug?
|
#392 Problem in Configuring Dashboard - In Contacts Dashboard, When I scheduled call and meeting in Contacts, then it will show in Planed A
|
mksindri
|
Closed
|
Bug?
|
#390 Error: redirect_uri_mismatch - Getting this error, where <my domain> is a masquerade to protect our identity:
The redirect
|
IntelaCloud
|
Closed
|
Installation
|
#389 Numbering System Question - Hello
Sorry im a little confused about the update numbering system.
We are running Sugar 6.5 wit
|
thaimedical
|
Closed
|
Installation
|
#388 Email Sync Questions - I have installed one test account to see how it works. The Calendar works great. Our confusion sta
|
jjeffries
|
Closed
|
Feature
|
#387 SugarCRM to Google Contacts Sync not working - I have successfully installed the plugin and everything is working great but contacts I create in Su
|
Jon
|
Closed
|
Bug?
|
#386 Can't get version for SugarCRM 7.0 to work - I just downloaded the new version posted today and I cannot get it installed. It says the module I
|
Jon
|
Closed
|
Installation
|
#382 Problem in " Manage and configure users for GSync" - When i install "Gmail and Google Sync" module, I follow the procedure as written in the i
|
mksindri
|
Closed
|
Installation
|
#378 Sync events but not calls or tasks - Is it possible to sync only certain calendar events? In our case we only wish to sync meetings but d
|
francoiseric
|
Closed
|
Feature
|
#358 Sync of email when using Gmail with multiple folders - Hi,
I use Gmail with a desktop client and like to keep my inbox empty (a la GTD). I therefore hav
|
hivemindnet
|
Closed
|
General Question
|
#355 Contacts only syncing one way - I seem to only be able to get contacts to sync from Google to Sugar. They do not sync from Sugar to
|
hivemindnet
|
Closed
|
Bug?
|
#352 Calendar works, but contacts not - Calendar works, but contacts are nots syncornized:
http://www.webpagescreenshot.info/img/52cfc8feac
|
vytenis
|
Closed
|
Bug?
|
#330 Gmail Calendar not syncing over to Sugar - My calendar sync is not working properly. The only events that have synced over to Sugar are all day
|
jconley
|
Closed
|
Bug?
|
#315 Archive all Emails - Hi there,
is it possible that your Addon fails to archive emails that were in the inbox but have
|
janwolter
|
Closed
|
Bug?
|
#308 Sync calendar - Hello,
Once the sync module is installed I have problems with creating and syncing calendar event
|
francoiseric
|
Closed
|
Bug?
|
#302 Trying to buy the plugin - Hi, we are in trial and want to proceed to buy for 1 year, and i cannot seem to find the way to do i
|
COFAMEK
|
Closed
|
Bug?
|
#295 Appears to be Synching one way only - I tried and installed the trial version of verison 1.6 and it was working in the beginning (but not
|
COFAMEK
|
Closed
|
Bug?
|
#267 Creating a meeting in sugarcrm does not show up in google - Meetings in google show up in sugarcrm, but when we create them in sugar they do not. We think this
|
mikeshinn
|
Closed
|
Bug?
|
#264 Support - I'm wondering who runs the company who sells the gsync product. We've been trying to get i
|
meyerwells
|
Closed
|
Bug?
|
#254 Still doesn't work - after creating the google api uri integration our gsync system still does not work. The installatio
|
meyerwells
|
Closed
|
Bug?
|
#248 redirect_uri_mismatch - Hello,
I have arror when i add user "gmail + password".
Erreur :redirect_uri_mismatc
|
meyerwells
|
Closed
|
Bug?
|
#246 gmail vs google hosted email - Does this product work with a set of mail accounts that are hosted on google? or do the email addres
|
meyerwells
|
Closed
|
Feature
|
#245 Installation Process - What SQL code do I run? Where is it? - The installation process sugggest to "run the generated sql" I don't see any generat
|
meyerwells
|
Closed
|
Bug?
|
#239 Error: redirect_uri_mismatch - Hello
We upgraded to Sugar pro and had to reinstall our instance on a new subdomain .tried to re-se
|
thaimedical
|
Closed
|
Bug?
|
#235 Can't install - Installation failed!
The package you are attempting to install does not conform to the policies e
|
karelgeenen
|
Closed
|
Bug?
|
#226 Activities with the status 'Held' are not synced to Google. - If you register an activity in Sugar calender and set the status to 'Held', it will not be
|
martinforsberg
|
Closed
|
Bug?
|
#220 Contacts not synced - Hello,
I have synced my Google Apps account and the contacts are not correctly synced. I'm n
|
francois.eric
|
Closed
|
Bug?
|
#219 Schedulers - Hi All
New to Sugar and installed Google Synch.
Came to this last step "Go to the schedul
|
markwheeldon
|
Closed
|
Feature
|
#211 SugarCRM Contact "Created By" - Hi, is it normal to have all the contacts synced through the module on SugarCRM as created by one us
|
acampos
|
Closed
|
Bug?
|
#196 Can't setup sync - When attempting to enter gmail credentials, the system does not as for "
In the Google screen,
|
cnddev
|
Closed
|
Bug?
|
#194 Downloaded Zipfile for Gmail & Google Sync doesn't work - I purchased and downloaded the zip file for Gmail & Google Sync. Nothing happened when I opened
|
Isaiah_Leslie
|
Closed
|
Bug?
|
#189 Updated V1.3 But Still Shows V1.2 Insode Sugar - We uninstalled 1.2 deleted then uploaded New V1.3 to Sugar but it Still Says 1.2 .. Did you update t
|
thaimedical
|
Closed
|
Bug?
|
#186 redirect_uri_mismatch - I am getting this error and I am not sure how to add this URI to the console
The redirect URI in
|
dmaimba
|
Closed
|
Bug?
|
#185 Error: redirect_uri_mismatch - Hi.. Did everything ..tried to connect with google apps but am getting error
Error: redirect_uri_mi
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thaimedical
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Closed
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Bug?
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#164 I don't want to sync all contacts that I have any conversation via gmail to Sugarcrm - I don't want to sync all contacts that I have any conversation via gmail to Sugarcrm.
Th
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vytenis
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Closed
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Feature
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#160 Error - Hello,
I have arror when i add user "gmail + password".
Erreur :redirect_uri_mismatc
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goldfr
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Closed
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Bug?
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#157 SQL error - The module seem to be instaled normaly. But when I click on link XXXXXXXX/crm/index.php?module=Users
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vytenis
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Closed
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Bug?
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#143 Not always syncing to Sugar - Some meetings are not being synced from Gmail Calendar to Sugar. When adding a meeting to Gmail usin
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sweet
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Closed
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Bug?
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#136 Contacts Sync - Gmail to SugarCRM - Your documentation states "Contacts created in Gmail are not synced to SugarCRM.". When I
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IronPhoenix
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Closed
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Bug?
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#135 Lots of error and strange behaviour - Looking in my log file indicates errors....
Sync don't work, or at least just sometimes...
Re
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fredrikwestin
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Closed
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Bug?
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#126 Can't save user profile - Can not save user profile and not active user. We use several group users and have inactive users th
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fredrikwestin
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Closed
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Bug?
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#125 Group user is counted, not acceptable! - We have 5 group users for e-mail marketing and support etc. These users is accounted when number of
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fredrikwestin
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Closed
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Bug?
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#123 Admin Schedulers don't work - Hi.
Going to admin schedulers don't work. The following information is displayed on the top of
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fredrikwestin
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Closed
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Bug?
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#122 On activation returns "Error: null" - Hi, when I am trying to activate providing the License Key, the system returns with message: "E
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tvassiliadis
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Closed
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Bug?
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