RT GSync: Google Calendar, Contacts, Drive Sync

by Rolustech

Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

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#567 - GSync- Calendar scheduler has not run.

Closed Bug? created by jblack 10 years ago

Hi,

I have installed the latest version of Gsync on my 6.7.5 on demand instance. I logged in with my Gmail profile and made sure the Calendar scheduler is active. However, it has processed no jobs in the ~18 hours since I created it. Is there something I'm missing?

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi,

    Please make sure that step#13 to step#17 provided here https://www.sugaroutfitters.com/docs/gmail-sync are executed successfully and then send us your log file. As you have ondemand instance so you can copy your log file contents as following: 1) Go to admin 2) Click on System Settings 3) Scroll down and click on View Log 4) Click on All , it will display contents of sugarcrm.log file. copy contents and send to us on our support email address.

    Thanks, Rolustech Support

  2. jblack member avatar

    jblack

    10 years ago

    What is your support e-mail address?

  3. jblack member avatar

    jblack

    10 years ago

    Resolved! Thanks.

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  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1
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