by Rolustech

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#919 - Syncing Emails

Closed Feature created by mnezam 10 years ago

When syncing emails, will it only go into a contact's history if you go into the email module, select that email and then press import?

I've tried to send test emails to test contacts in Sugar and they don't automatically transfer into the contact's history.

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    10 years ago

    Hi mnezam,

    We have replied back to you in another Case posted by you for scheduling a Call. As far as concerned to your issue, you do not need to import any thing, Just setup your Email Account under Emails Module and you will start receiving Emails under Contact History.

    Please have a look on following URLs and We hope all your Questions will be entertained.

    Installation Guide: https://www.sugaroutfitters.com/docs/gmail-sync

    User Guide: https://www.sugaroutfitters.com/docs/gmail-sync/sugar6-user-guide (Please look at the section of Setting up Automatic Email Archiving)

    FAQs: https://www.sugaroutfitters.com/docs/gmail-sync/faqs (Review answers)

    If still have any Question, feel free to write us. We are here to help you out!

    Regards Rolustech Support

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