Boost your SugarCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.
#989 - GSync6 patch not syncing
I have a SugarCRM Version 6.5.17 (version de construction 1220), on which i installed your patch GSync6_onsitePatch(ForExistingUsersONLY).zip over the Sugar_6plus_GSync_onDemand_v1.8.2.zip module. I followed the instructions until step 5: Open GSync enabled user records one by one and just click on save (Do not make any changes during the edit). This step I interpreted as to go in the user preferences page, foreach user: index.php?module=Users&action=EditView&record=, and click on Save. Nothing happened, no popup. Can you tell me what I can do to make it work? Thank you.
sandraarango
9 years ago
also, i have this in the log: Tue 02 Dec 2014 02:47:02 PM CET [11531][1][FATAL] STARTED: Calendar sync: Tue 02 Dec 2014 02:47:02 PM CET [11531][1][FATAL] GOOGLE-TO-SUGAR Tue 02 Dec 2014 02:47:02 PM CET [11531][1][FATAL] ERROR:Error calling GET https://www.googleapis.com/calendar/v3/calendars/primary/events?maxResults=100000&updatedMin=2014-09-30T06%3A35%3A00%2B00%3A00&singleEvents=true&showDeleted=true: (403) Insufficient Permission
9 years ago
HI Prestashop,
Can you please confirm us are you using 'Sugar On Demand" instance?
Regards Rolustech Support
9 years ago
yes
9 years ago
sorry, i ment On site
9 years ago
Sorry again for the confussion, I have just checked: I have 2 installs of Community editions, and I have just checked, both of them are OnSite
9 years ago
Hi
Please share with us test user Credentials and Sugar Instance URL to figure out the problem at support@rolustech.com in reference of this Case for instant help.
Regards Rolustech Support
9 years ago
Hi
For your Record.
As per the email conversation, your one instance is working fine now after the settings, we have performed and for another instance you will provide the credentials as soon as possible.
Regards Rolustech SUpport