by Rolustech

Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.

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#1168 - All Information showing as non-geocoded

Closed General Question created by jodyici 9 years ago

The module installed correctly but I am not seeing any contact information on the map due to none of them being geocoded. Please let me know what to do.

Thanks,

Jody Stringer

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    Hi jodyici,

    If you have installed the sales map plugin successfully then it is must that you have created scheduler also which will convert your records lat long from non Geo coded to Geo coded.

    If your Scheduler is created then make sure it is running at regular intervals.

    Please let us know if above mentioned points are working correctly then We will guide you accordingly.

    Regards Rolustech Support

  2. jodyici member avatar

    jodyici

    9 years ago

    I have installed the module with no issues. I have also created the scheduler per you user guide instructions. The log file says that it is geocoding correctly but nothing on the map. I only have 178 contacts and it states they are all non Geo coded.

    • rolustech-primary-contact member avatar

      Rolustech Verified Purchase

      9 years ago

      Hi jodyici ,

      You can share with us your Sugar Instance URL and credentials details, We shall look into your instance to get an idea about issue. Please send us these details at support@rolustech.com

  3. jodyici member avatar

    jodyici

    9 years ago

    Generate Lat and Long queued 02/19/2015 02:02pm 02/19/2015 02:02pm Generate Lat and Long done 02/19/2015 01:04pm 02/19/2015 01:08pm Generate Lat and Long done 02/19/2015 12:02pm 02/19/2015 12:06pm Generate Lat and Long done 02/19/2015 11:02am 02/19/2015 11:06am Generate Lat and Long done 02/19/2015 10:02am 02/19/2015 10:07am Generate Lat and Long done 02/19/2015 09:03am 02/19/2015 09:08am Generate Lat and Long done 02/19/2015 08:04am 02/19/2015 08:08am Generate Lat and Long done 02/19/2015 07:02am 02/19/2015 07:06am Generate Lat and Long done 02/19/2015 06:02am 02/19/2015 06:06am Generate Lat and Long done 02/19/2015 05:02am 02/19/2015 05:07am

  4. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    HI jodyici,

    Please let us know that Sales map is working fine for you or need any kind of support regarding it?

    Regards Rolustech Support

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