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#1617 - Errors in SugarCRM Instance Coming from RT SalesMap

Closed Bug? created by raysparks 9 years ago

Since Installing RT SalesMap we are seeing the following error. We are getting about 100 / hour.

/soap.php

8:35 am TIME webserver7(PHP Application) INSTANCE 11 COUNT 52 similar errors to this in the last 30 minutes Next error Error message E_WARNING: include() [<a href='function.include'>function.include</a>]: Failed opening 'metadata/rt_maps_searchMetaData.php' for inclusion (include_path='/var/www/fabcrm75:/var/www/fabcrm75/vendor:.:/usr/local/zend/var/libraries/Zend_Framework_1/default/library:/usr/local/zend/share/pear')

Sample stack trace …ar/www/fabcrm75/custom/application/Ext/TableDictionary/ tabledictionary.ext.php (141) in require called at /var/www/fabcrm75/modules/TableDictionary.php (111) …lude_once called at /var/www/fabcrm75/data/Relationships/ SugarRelationship.php (16) in require_once called at /var/www/fabcrm75/include/utils/autoloader.php (333) in SugarAutoLoader::autoload called at ? (?) …toload_call called at /var/www/fabcrm75/data/Relationships/ M2MRelationship.php (19) in require_once called at /var/www/fabcrm75/include/utils/autoloader.php (333) in SugarAutoLoader::autoload called at ? (?) …_call called at /var/www/fabcrm75/data/Relationships/ UserBasedRelationship.php (19) in require_once called at /var/www/fabcrm75/include/utils/autoloader.php (333) in SugarAutoLoader::autoload called at ? (?) …ad_call called at /var/www/fabcrm75/data/Relationships/ RelationshipFactory.php (82) …elationshipFactory::getRelationship called at /var/www/fabcrm75/data/ Link2.php (99) in Link2::__construct called at /var/www/fabcrm75/data/SugarBean.php (1301) …:load_relationship called at /var/www/fabcrm75/soap/ SoapRelationshipHelper.php (447) …_module_link_field called at /var/www/fabcrm75/soap/ SoapRelationshipHelper.php (468) in get_linked_records called at /var/www/fabcrm75/soap/SoapSugarUsers.php (1132) in get_relationships called at ? (?) in call_user_func_array called at /var/www/fabcrm75/vendor/nusoap/nusoap.php (5360) …oap_server::invoke_method called at /var/www/fabcrm75/vendor/nusoap/ nusoap.php (4983) in nusoap_server::service called at /var/www/fabcrm75/soap.php (73)

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    9 years ago

    HI ray,

    We were on official leaves, We have replied you back on your Email Address along with details. Please get back on it

    Thanks Rolustech Support.

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  • "Hi raysparks, Thank you for your feedback. * The errors you are facing maybe due to some compatibility issues. We have followed up with you on this ..." - Rolustech

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