RT SalesMap

Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.

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#3281 - Non Geo Coded Accounts

Closed Bug? created by pranavjairam 7 years ago

Hi, I installed the trial version and Non Geo Coded Accounts = Accounts. I have 3098 Accounts and it shows Non Geo Coded Accounts: 3098. There are no markers on the map as well.

Thanks

Pranav Jairam

pranavjairam
7 years ago

Any update???

reply
pranavjairam
7 years ago

Any update??? How can I buy the product if the demo itself has bugs and no support???

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- Rolustech Verified Purchase
  7 years ago
  
  HI Pranav,
  
  Apologies for the delayed response. Please check your schedulers and make sure that they are working fine. If your instance's cron job is not set then the schedulers won't work leading to non-geo coded accounts.
  
  In case your schedulers are working fine and still there is no geo-coding, then please share your Sugar login details with us at support@rolustech.com so that one of our support engineers can take a look.
  
  Regards, Rolustech Support
  
  reply
- pranavjairam
  7 years ago
  
  Thanks. I got it working. The problem was that php5-curl was missing. Please add that in the documents that php5-curl is a must for the plugin for the cron jobs to run.
  
  Thanks
  
  reply
- Rolustech Verified Purchase
  7 years ago
  
  Thanks Pranav. Let us know if you need further assistance.
  
  Regards, Rolustech Support
  
  reply
pranavjairam
7 years ago

Eror I get:

Calculate Latitude and Longitude) failed in CRON run

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randrews
7 years ago

are you compatible with sugarondemand url's .. ie hosted versions?

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- Rolustech Verified Purchase
  7 years ago
  
  Hi,
  
  Yes the plugin is compatible with Sugar On-demand.
  
  Regards, Rolustech Support
  
  reply