Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.
#3505 - Cannot View Map
Hello,
We recently install this to SugarCRM. However, when we went to search for accounts and view map, nothing appear. Please advise. Thanks!
mixbyte
6 years ago
Hi,
Thank you for contacting us,
Can you let me know if you followed the installation instructions and added the Google Maps API keys during the installation?
Regards, Roulstech Support support@rolustech.com
6 years ago
Hello,
Yes, I followed the steps and was able to get the module onto my SugarCRM. However, when I searched for a company by zip code, etc., a map view will not populate.
Thanks!
6 years ago
Hi,
Are you adding a radius value in your search?
Rolustech Support support@rolustech.com
6 years ago
Yes, I've put in names, radius, etc. However, the map would still not load.
6 years ago
Hi,
Can you please tell me the process of installing the Google Map API Keys?
6 years ago
Hi,
We've directly replied to you through email.
Regards, Rolustech Support support@rolustech.com
6 years ago
Hi, unfortunately our trial has expired. We were not able to use the app during the trial time due to this issue. Therefore, we will need to see if we should continue to purchase the app. We will keep you update once we decide. Thanks.