RT SalesMap

by Rolustech

Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.

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#3505 - Cannot View Map

Closed Installation created by tposugarcrm 7 years ago
Hello, We recently install this to SugarCRM. However, when we went to search for accounts and view map, nothing appear. Please advise. Thanks!

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    7 years ago

    Hi,

    Thank you for contacting us,

    Can you let me know if you followed the installation instructions and added the Google Maps API keys during the installation?

    Regards, Roulstech Support support@rolustech.com

    • tposugarcrm member avatar

      tposugarcrm

      7 years ago

      Hello,

      Yes, I followed the steps and was able to get the module onto my SugarCRM. However, when I searched for a company by zip code, etc., a map view will not populate.

      Thanks!

    • rolustech-primary-contact member avatar

      Info@Rolustech Verified Purchase

      7 years ago

      Hi,

      Are you adding a radius value in your search?

      Rolustech Support support@rolustech.com

    • tposugarcrm member avatar

      tposugarcrm

      7 years ago

      Yes, I've put in names, radius, etc. However, the map would still not load.

    • tposugarcrm member avatar

      tposugarcrm

      7 years ago

      Hi,

      Can you please tell me the process of installing the Google Map API Keys?

    • rolustech-primary-contact member avatar

      Info@Rolustech Verified Purchase

      7 years ago

      Hi,

      We've directly replied to you through email.

      Regards, Rolustech Support support@rolustech.com

    • tposugarcrm member avatar

      tposugarcrm

      7 years ago

      Hi, unfortunately our trial has expired. We were not able to use the app during the trial time due to this issue. Therefore, we will need to see if we should continue to purchase the app. We will keep you update once we decide. Thanks.

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Compatible Versions
  • 25.1, 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

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Integrations Productivity Sales maps mapping google sales map sugar 7 salesmap sales rt salesmap Rolustech Rolustech rt google google map sugar 8 sugar Sugar8 Sugar9 Sugar 9 Sugar7 google map pin location Location contacts mapping accounts mapping leads mapping directions Intelligent Account Management