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#3614 - Installation failed due to an invalid file extension

Closed Installation created by Evolution Marketing 6 years ago

Hi Support, I have just tried to install RT_SalesMap_Sugar7V4.5.1.zip into our clients SugarCRM Enterprise, Version 7.11.1.0 on-demand instance when we get an error that the Installation Failed.

The SugarCRM package scanner identifies the issue as an invalid file extension, and indicates a file in the package called 'CHANGELOG.md'

Can we get this corrected please.

Cheers Jared Dalrymple Evolution Marketing Services

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    6 years ago

    Hi Jared,

    Thanks for sharing this error.

    We will resolve it and get back to you on this soon.

    Kind Regards, Rolusteh Support support@rolusteh.com

  2. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    6 years ago

    Hi Jared,

    We have resolved the issue that you were facing. You can download the latest again and install it on to your instance.

    Kind Regards, Rolustech Support support@rolustech.com

  3. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    6 years ago

    Hi Jared,

    We have resolved the issue that you were facing. You can download the latest version again and install it on to your instance.

    Kind Regards, Rolustech Support support@rolustech.com

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