Visualize your CRM data! Integrate Google Maps with SugarCRM to see leads, contacts, and accounts on a map. Plan routes, optimize sales efforts. Effortless location intelligence.
#623 - Map
My leads are not showing up on the map. Do they have to be assigned to me in order for them to show? Where can I get more documentation on how to use the add on?
mixbyte
10 years ago
Hi Chanda,
Kindly refer to "https://www.sugaroutfitters.com/docs/google-salesmap" link for setup and proper installation.
The detailed user guides are uploaded to outfitter, also specifically check for the following points:
If problem still stands, we can schedule a meeting with you and you can suggest some suitable time and day for the meeting.
Regards, Rolustech Support
10 years ago
Hi, Do you have any time tomorrow to meet?
Thanks, Chanda
10 years ago
Hi Chanda,
Our Engineering staff is busy today. Let's plan it for tomorrow and let me know your time availability. I will schedule a Gotomeeting session with you and our engineering team.
10 years ago
Hi, Tomorrow is a holiday. Can we plan for Monday at 10am PST?
Thanks,
Chanda
10 years ago
Hi I need your help. When uninstalling GoogleMaps our leads no longer are attached to accounts. Please let me know how to fix!
Here is the error: [Thu Jul 03 11:50:22 2014] [error] [client 107.216.25.81] PHP Fatal error: Cannot redeclare class get_location_logic_hook in custom/modules/Leads/get_location_logic_hook.php on line 6, referer: https://capturet.sugarondemand.com/index.php
And here are the Sugar tech's instructions to ask you: The person who made the google maps plugin will need to find out why, during the uninstallation, it didn't remove the logic hook displayed in the error. Unfortunately if I try to remove it, it could end up making the entire Leads module inoperable as I don't know what all ties into that hook.
10 years ago
Hi Chanda,
Sure we can have a meeting on 10 AM PST. You can contact us on the Skype ID: imad.ali114.
Kindly also let us know your SugarCrm version and flavor. We are assuming that you are using SugarCRM 6 version.
Thanks, Rolustech Support
10 years ago
Hi cbrewer,
We have uploaded a new package 7.2 with fixes. Kindly update the package, we hope it will fix the problem. Otherwise you can also remove existing package and install new one. Note: we are assuming that you are using SugarCRM 7. Please correct if our assumption is not right.
Regards, Rolustech Support
10 years ago
Hi Chanda,
Kindly also let me know that which sugar version, currently you are using?
Thanks
10 years ago
Hi Chanda,
I hope your issue has been resolved. Kindly let us know if we could be further helpful for you.
Regards, Rolustech Support