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#632 - Google SalesMap 7.2 - Installation Failed
File Issues: SugarModules/modules/rt_maps/GMaps.php Invalid usage of a function simplexml_load_file()
I'm told via chat that it's probably caused by "new version for On-Demand that removes key functionality to Google SalesMap."
Anyway, let me know when she's ready. Hopefully you'll restart my trial at that point. Thanks!
mixbyte
10 years ago
Hi Cooper,
Thanks for informing us regarding the issues you are facing. It is noted and currently being fixed in our Engineering Department.
I will let you know as soon as I get its updated package.
We will also contact Outfitter to reset your trial then.
Thanks for your patience, Rolustech Support
10 years ago
Hi,
Kindly let us know on which version or Sugar currently you were trying to install the package?
Thanks
10 years ago
Hi Cooper,
The new package /(GoogleSalesMaps_Sugar7.2-Lic.zip /) is uploaded on the outfitter with fixes of your issues. Kindly get the latest copy to continue your testing.
You can start your trial again.
Thanks, Rolustech Support.
10 years ago
It installed this time, but it will not show me any of my leads on the map. I have all correct selections selected. I'm running Sugar 7.2.1
10 years ago
Here's a screenshot >> https://db.tt/025wNcia
FYI - I have 91 lead records marked as Web Site in United States
10 years ago
Here's a screenshot of my settings, which you'll see my leads are all "non-geo". That might be the issue. Any clues? >> https://db.tt/z7ZoPiKF
10 years ago
Also, I only have the address zip/postal codes for each of these leads if that matters. They come in from our web-to-lead form.
10 years ago
It's working now. Not sure what changed. Thanks!
10 years ago
Hi Cooper,
Looks like your scheduler started working and the issue you reported got it.
In future if you face such problem you can also follow these instructions...
"Run the scheduler for geo coding the records. Its mentioned in the user guide (Google map user guide(Sugar 7).doc) under the section "Managing Scheduler". After running the scheduler non-geo coded Leads should be 0 and pins against the leads will be shown on the map. "
Thanks, Rolustech Support