Outlook 365 and Sugar Integration

by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#2734 - Cannot Establish Connection with Sugar

Closed Installation created by Four Colour Print Group 7 years ago

I've successfully installed the add-on, and have got connection with Office365.

But my TEST CONNECTION with Sugar fails, even though I know login is same as when I start Sugar

Here is the error message: Fail: GEORGE No Error (No Error)

Please help.

George Dick gdick@fourcolour.com

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    7 years ago

    Hi George,

    Did you follow the whole installation guide? https://www.sugaroutfitters.com/docs/grinmark-outlook-365-addin-for-sugarcrm/multi-user-installation

    Make sure you have installed and configured the Sugar module: https://gmdownlods.s3.amazonaws.com/aesync/gmsync_latest.zip

    Regards, Denis

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