Outlook 365 and Sugar Integration

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Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your Sugar records and keeps your contacts in sync.

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#3674 - Synchronization of my Outlook Meetings into Sugar CRM

Closed General Question created by aaronross 6 years ago

Hi,

I have not been successful in synchronising my Outlook Meeting into the Sugar CRM.

Each time I execute the "Synchronize" the outcome for E->CRM is New: 0, Updated: 0, Merged: 0

I have tried this on four seperate occasions. I have also loaded the contact in the meeting into CRM just incase that was the issue, but I still had no success in syncing the Meetings from Outlook to Sugar CRM

  1. GrinMark member avatar

    GrinMark Provider Affiliate

    6 years ago

    Hi Aaron,

    Logs indicate that the connecting user does not have Export permission on Meetings module in CRM. This permission is required to query multiple meetings.

    Regards, Denis

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