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#4382 - Sync problems

Closed Bug? created by sistemas8 4 years ago
Greetings, We are trying your Integrator in our development environment, and during the test phase, we detected several issues, and we dont really know if this is the way its supposed to work. - Updated contact fields in Mautic doesnt sync with the related CRM contact. The sync only happens when the user is created, not updated. The cron jobs are already setup. We can see the 'Mautic sync' icon for the contact, like its working perfectly, but its not. Is this supposed to happen? How do we solve this problem? - Updating a contact name in Mautic breaks the sync if the receiving type in CRM is a Lead. - Is it possible to resync a contact when the sync is broken? Hope you can help us on this matter. We will be waiting for your feedback. Thanks in advance. Kind regards.
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    sistemas8

    4 years ago

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    sistemas8

    4 years ago

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    sistemas8

    4 years ago

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    sistemas8

    4 years ago

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    sistemas8

    4 years ago

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