OneClick Sudo Login for SugarCRM 8 / 9 / 10 / 11

by iDevIT

Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).

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#4345 - LDAP and Users Unable to login

Closed Bug? created by eligeo Verified Purchase 4 years ago
We have deployed this plugin into an environment with LDAP. After logging into a user account (from admin), we made some changes and then logged out. The user themselves are unable to login after the fact though. We are seeing this message: ![MicrosoftTeams-image (1).png](https://www.sugaroutfitters.com/assets/img/support/oneclick-sudo-login/203a90e207c68c490d623a592ef54b6e/MicrosoftTeams-image%20(1).png "MicrosoftTeams-image (1).png") Are there any settings that could be impacting this? We're still investigating with a developer on our end but need feedback on this.

  1. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

  2. eligeo-primary-contact member avatar

    eligeo Verified Purchase

    4 years ago

  3. eligeo-primary-contact member avatar

    eligeo Verified Purchase

    4 years ago

  4. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

  5. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

  6. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

  7. idevit member avatar

    iDevIT Provider Affiliate

    4 years ago

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
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  • Sugar Serve
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  • Compatible Versions
  • 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 6.7, 6.5

    This Add-On doesn't support the latest Sugar version!

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  • "Great and responsive customer service! There was a conflict with one of the recent Sugar upgrades and iDevIT was quick to respond and resolve the issu..." - cpike

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Administration Productivity su sudo super user Admin masquerade mascerade maskerade login Administrator switch switch user user connect as Connect login logout