Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).
a year ago
This worked for us up to SugarCRM V12.0.4. Now with SugarCRM V13.0.2 it is not working. Any updates on this?