by PixelRiver

Reliable, simple-to-use plugin for enabling one-on-one and conference-room communication via video, phone, chat, and SMS with internal users and external contacts. Keep connected with your colleagues and your contacts.

#1232 - Basic Not working

Closed Bug? created by fletch 10 years ago
I've loaded the Module under a Demo Key and the Live Chat option does not appear in the base menu. I've done a repair and rebuild.
  1. pixelriver member avatar

    PixelRiver Provider

    10 years ago

    Please log out and log back in. I see that the api key have been accepted..

    Please let me know.

    John

    • fletchoss member avatar

      fletch

      10 years ago

      Still nope. Did another repair & rebuild. Instance is on-demand

    • fletchoss member avatar

      fletch

      10 years ago

      Belay that!

      LiveChat now appeared.

    • fletchoss member avatar

      fletch

      10 years ago

      now it's back

  2. fletchoss member avatar

    fletch

    10 years ago

    Now it's disappeared!

  3. pixelriver member avatar

    PixelRiver Provider

    10 years ago

    Just want to check in and make sure all is currently working? If you reload the page it will take a few seconds to load..

    Thank You

  4. jason member avatar

    jason

    10 years ago

    We just ran into a similar issue and logging out and then back in worked for us.

    -Jason

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