QuickCRM Mobile gives you access to Sugar ® or SuiteCRM on your mobile, your tablet (iPhone, iPad, Android) or your laptop with QuickCRM native apps available on App Store, Google Play and Windows Store.
thanks for your interest.
This is a suitecrm 7.9.5 over sugar CE 6.5.24. This is runnning on debian 8 and php 7.0.7
Attached you will find the error_log las message
[Tue Nov 07 17:38:45.200887 2017] [proxy_fcgi:error] [pid 1579:tid 140056308139776] [client 192.168.0.189:63349] AH01071: Got error 'itecrm/htdocs/ModuleInstall/PackageManager/PackageManager.php(856): UpgradeHistory->UninstallAvailable(Array, Object(UpgradeHistory))\n#2 /opt/bitnami/apps/suitecrm/htdocs/ModuleInstall/PackageManager/PackageManagerDisplay.php(407): PackageManager->getinstalledPackages()\n#3 /opt/bitnami/apps/suitecrm/htdocs/ModuleInstall/PackageManager/PackageManagerDisplay.php(129): PackageManagerDisplay::getDisplayScript(0)\n#4 /opt/bitnami/apps/suitecrm/htdocs/modules/Administration/UpgradeWizard.php(258): PackageManagerDisplay::buildPackageDisplay('<form name="the...', '<input type=hid...', 'index.php?modul...', Array)\n#5 /opt/bitnami/apps/suitecrm/htdocs/in...\n', referer: http://crm.openitnet.com/index.php?module=Administration&action=index
Obviously the problem is not specific to QuickCRM.
A lot of errors like
PHP Warning: opendir(71ac-upload/upgrades/patch/suitecrm-Upgrade-6.5.x-to-7.0.2-restore): failed to open dir: Permission denied in /opt/bitnami/apps/suitecrm/htdocs/include/UploadStream.php on line 192
Apparently your apache user as no permission on folder upload/upgrades and subfolders.
Make sure all files, folders and sub folders inside your CRM folder are owned (or readable and writable) by your apache user.
7 years ago
Hi,
That's hard to tell but it might be a permission error. Can you check your Apache/PHP error log?
Can you also tell me more about your environment? Sugar/SuiteCRM version ? PHP version ? Database ?
Thanks
7 years ago
thanks for your interest. This is a suitecrm 7.9.5 over sugar CE 6.5.24. This is runnning on debian 8 and php 7.0.7 Attached you will find the error_log las message [Tue Nov 07 17:38:45.200887 2017] [proxy_fcgi:error] [pid 1579:tid 140056308139776] [client 192.168.0.189:63349] AH01071: Got error 'itecrm/htdocs/ModuleInstall/PackageManager/PackageManager.php(856): UpgradeHistory->UninstallAvailable(Array, Object(UpgradeHistory))\n#2 /opt/bitnami/apps/suitecrm/htdocs/ModuleInstall/PackageManager/PackageManagerDisplay.php(407): PackageManager->getinstalledPackages()\n#3 /opt/bitnami/apps/suitecrm/htdocs/ModuleInstall/PackageManager/PackageManagerDisplay.php(129): PackageManagerDisplay::getDisplayScript(0)\n#4 /opt/bitnami/apps/suitecrm/htdocs/modules/Administration/UpgradeWizard.php(258): PackageManagerDisplay::buildPackageDisplay('<form name="the...', '<input type=hid...', 'index.php?modul...', Array)\n#5 /opt/bitnami/apps/suitecrm/htdocs/in...\n', referer: http://crm.openitnet.com/index.php?module=Administration&action=index
7 years ago
Some text from your log seems to be missing after AH01071: Got error I can't see the exact error
7 years ago
I just put the complete log at ftp://data-srv.opennetla.com/suitecrm/
7 years ago
Obviously the problem is not specific to QuickCRM. A lot of errors like PHP Warning: opendir(71ac-upload/upgrades/patch/suitecrm-Upgrade-6.5.x-to-7.0.2-restore): failed to open dir: Permission denied in /opt/bitnami/apps/suitecrm/htdocs/include/UploadStream.php on line 192
Apparently your apache user as no permission on folder upload/upgrades and subfolders. Make sure all files, folders and sub folders inside your CRM folder are owned (or readable and writable) by your apache user.