SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.
#3105 - Directing survey results to a specific individual/team
I was wondering if it is possible to direct survey results to a specific individual. For example, we have an escalation structure for when things go wrong. So, if we get a survey back and it has a very low score of customer satisfaction, we would like the results to go to the first person in our escalation tier. Is this possible with Survey Rocket?
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"We as an integrator of Sugar offer different tools for different applications in our demo presentations. In the process, more is shown on request, suc..." - smichailidis
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