Support Cases | Author | Status | Type |
---|---|---|---|
#4855 Some problems using large surveys - Hello dear team, Again our customer Ávoris find some issues or problems managing surveys | redk - Professional Services BCN | Open | Bug? |
#4851 Question_report export - Error in both formats (CSV or PDF) - Hello dear team, We're getting some problems exporting the question report of a Survey. ** | redk - Professional Services BCN | Closed | Bug? |
#4846 CSV Export - "N/A" for every response - Hello dear team, Our Survey has responses, analysing from dashlet It works. But if you export in | redk - Professional Services BCN | Closed | Bug? |
#4845 Survey Rocket cannot install, working with AppJetty now - Still unable to install. But AppJetty is very helpful and trying to resolve it. | daniel.ma | Open | Bug? |
#4844 Install on SugarCRM Enterprise V11.02 fail - Sugar says cannot find package file. We are using Sugar v11.02 and downloaded the relevant package. | nelsonng | Open | Installation |
#4836 It does not work with Version 13.3.0 (Q1 2024) nor with Version 14.0.0 (Q2 2024) - It does not work with Version 13.3.0 (Q1 2024) nor with Version 14.0.0 (Q2 2024). When are we going | redk - Professional Services BCN | Closed | Bug? |
#4831 Does not work on version 13.3 - I cannot install the latest version on a Sugar 13.3. Is there a fix or an update for version 13.3? | marcuskluge | Open | Installation |
#4808 Sugar Sell 13.1.0 - Error installing - Hi, We're not able to install the package : - **Package version**: Survey-Rocket-Sugar13- | redk - Professional Services BCN | Closed | Bug? |
#4743 Cannot Validate - Hello. I cannot validate this in my sugarcrm instance, both in cloud and local in version 12.0.2 - 1 | rommeltraya | Closed | Installation |
#4739 Survey Does Not Send with Automation - We recently signed up for Survey Rocket and built a survey, an email, and an automation workflow to | sstark | Closed | Bug? |
#4727 Cancel trial - I need to cancel this trial as it isn't compatible with my version of SugarCRM and need to get | ryan8 | Closed | General Question |
#4711 SurveyRocket calling SugarChimp file for license validation - Hi dear team, We're triying to install your package (last version for Sugar): Survey-Rocket | redk - Professional Services BCN | Closed | Bug? |
#4670 Sugar 12 compatibly? - When this package is available for Sugar 12? Or would it also be possible simply store version 12 i | smichailidis | Closed | Installation |
#4654 Issue with Survey Rocket on SugarCRM Cloud 11.3. - Hello We have an issue with the Survey Rocket plugin that we use in our Sugar-CRM. The installed v | Marcos Ballesteros | Closed | Bug? |
#4428 Issue when sending survey to more than one contact - When I try to send a survey to one contact (contacts -> click on contact's name -> action | Exsitec | Closed | Bug? |
#4385 Support for v10 - Hi, Does this work with SugarCRM Enterprise V10? Thanks Damon | damonterry | Closed | General Question |
#4323 Onsite - Does this product work with onsite deployments? | kdague | Closed | General Question |
#4300 Survey SMTP configuration issues - I am not able to validation SMTP configurations as our email server doesn't need smtp authentic | manjeetkaur | Closed | Bug? |
#4299 Survey rocket licence verification issue - Survey Rocket plugin licence is not validating. Its giving 401 invalid grant error. Could you plea | manjeetkaur | Closed | Bug? |
#4280 Issue with admin login after survey rocket plugin install - Hi, I am getting below error after I installed Survey Rocket plugin: Unable to sync with serve | manjeetkaur | Closed | Installation |
#4196 Survey URL's Report - Is there a way to generate a report from SugarCRM listing both the survey recipient's names wit | CHRISCODY | Closed | General Question |
#4102 Product inquiry - Hello Team, Is Survey Rocket compatible with Sugar version 9.0 ?? | Gunjan | Closed | General Question |
#3948 Error When Installing To 8.2 - When I try to install, I get: The uploaded fiel is not compatible with this version of Sugar 8.2.0. | djohnson | Closed | Installation |
#3822 HTTP 500 error - Hi, I have twice tried to load this app into sugar CRM (version 7.7.2.1) and both times all of our | jamese | Closed | Installation |
#3660 Install issues - Hi, after installation my Admin panel is gone. Please help! Marco | Marco Moen | Closed | Bug? |
#3192 NPS score - Hi there , How can we can define the NPS calculate for some pages of survey scoring ? Right now a | thilehoanganh | Closed | Feature |
#3191 Ability to dectivate Surveys or make them not visible to users - Hi Support, We have the customer journey plugin installed for our client. They would like to have | vijaynagarajan | Closed | Feature |
#3145 On-Demand - Is Survey Rocket supported in On-Demand? | Evolution Marketing | Closed | General Question |
#3105 Directing survey results to a specific individual/team - I was wondering if it is possible to direct survey results to a specific individual. For example, we | ampfister | Closed | General Question |
#3065 Problem with Question Wise Report on SugarCRM Pro 6.7 - Hi there, I got the problem with Question Wise Report, the results do not show. Although individual | thilehoanganh | Closed | Bug? |
#3051 Error installing - Our config for Sugar: Operating System: Windows Sugar Edition: Enterprise PHP Version: 5.6.30 S | jgaring | Closed | Installation |
#3016 Survey Rocket and Opportunities Module/Custom Modules - Can Survey Rocket pipe data from the Opportunities Module or a custom module in Sugar 7.7.2.1? | jtrumbore | Closed | General Question |
#2978 Survey Rocket - Hi Support Team, Is there any trial days option for monthly plan for Survey Rocket. I need to ch | itsmeranjansingh | Closed | General Question |
#2743 HTTP: 500 Internal Server Error Unknown error. - Hi, I've installed the latest package compatible for on-demand. Upload went well, install w | Manon Moisan | Closed | Installation |
#2738 505 - Hi! I'm testing this feature to see if we can recommend it to our client. I installed this o | mscanepa | Closed | Bug? |
#2508 Custom Theme Issue - When you install the plugin it automatically removes any custom theme that was installed and when yo | Suavis Inc | Closed | Bug? |
#2288 Error after installed and survey email error - Hi, I have tried your product in other sugarOutfitters account used by my manager because she pla | mjc | Closed | Bug? |
#2230 Error on Survey record preview - Hi there, I encountered an issue on the preview of survey record i created. I was able to create | bbuyukcelen | Closed | Bug? |
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