SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.
#4711 - SurveyRocket calling SugarChimp file for license validation
Hi dear team,
We're triying to install your package (last version for Sugar): Survey-Rocket-Sugar12.2-ultimate-v5.3.1.1-SO.zip uploaded November 14th, 2022 It works until license validation step. In this scenario, we get the following error: _PHP Fatal error: require(): Failed opening required 'modules/Administration/license/config.php'(include_path='/mnt/sugar/12.2.0/ent:/mnt/sugar/12.2.0/ent/vendor:.:/usr/share/pear:/usr/share/php') in /mnt/sugar/shadowed/avoristravelttoo-pre.sugaropencloud.eu/modules/SugarChimp/license/OutfittersLicense.php on line 573 _
We don't understand why the license validation process is calling the file of SugarChimp connector. Could you help us, please?
We need both (SugarChimp and Survey Rocket) working together below same Sugar instance.
We hope you can help us. Thank you very much and regards.
Beatriz Reviejo Project Lead at redk Spain breviejo@redk.net
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"Quick feedback from the support team which fixes the issue we faced (Error 500 during mass deletion of contacts linked to a survey)." - enes.saridogan
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- sebastien.riss
a year ago
Hello Dear,
Thank you for contacting us!
We appreciate your patience while we are evaluating your concern and we will soon update you over your email for the same.
Hope this helps! Let us know in case of any concerns.
Best Regards, AppJetty.