Survey Rocket for SugarCRM

by AppJetty

SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.

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#4846 - CSV Export - "N/A" for every response

Closed Bug? created by redk - Professional Services BCN 4 months ago

Hello dear team,

Our Survey has responses, analysing from dashlet It works. But if you export in CSV there isn't any result for every response. Attached you can see the CSV file and the responses's survey.

Please let me know how can we solve it. Many thanks and regards.

Beatriz Reviejo Project Lead, redk Spain

  2. Biztech-primary-contact member avatar

    AppJetty

    4 months ago

    Hello Beatriz,

    Thank you for reaching out to us.

    To assist you further, could you please provide us with the following information over "support@appjetty.com":

    • Which CRM version are you currently using?
    • What is the version of Survey Rocket installed?

    This information will help us diagnose and resolve the export issue with the survey responses.

    Looking forward to your response.

    Best regards, AppJetty Support

  3. fhanoun member avatar

    redk - Professional Services BCN

    4 months ago

    Good morning,

    It solved after installing the new package. You can close this bug.

    Many thanks and regards. Beatriz Reviejo Project Lead, redk Spain

  4. Biztech-primary-contact member avatar

    AppJetty

    4 months ago

    Good morning Beatriz,

    Thank you for the update. We're glad to hear that the issue has been resolved after installing the new package.

    We will go ahead and close this bug.

    Many thanks and best regards, AppJetty Support

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 6.7, 6.5

    This Add-On doesn't support the latest Sugar version!

Rating
Rating

  • "Quick feedback from the support team which fixes the issue we faced (Error 500 during mass deletion of contacts linked to a survey)." - enes.saridogan

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