Quickly view the organizational hierarchy of any account or contact. Identify key decision makers and influencers using this handy dashlet. Know where a given contact fits in or how an account is structured.
#2339 - See only the lines of the hierarchy without the Icons for Accounts and Contacts
I installed the module (SugarCRM Enterprise Version 7.6.2.1). Unfortunately I only see the Hierarchy lines without the Account and Contact icons. I installed the module as described and started after the installation a Quick Repair.
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jks1989
8 years ago
Hello,
After the install you must do: 1) Rebuild JS Grouping Files 2) Quick Repair and Rebuild
Did you do both of them?
Best regards,
8 years ago
Yes, I have done it, but it's still the same problem
best regards
8 years ago
Hello,
There can be 2 possible reasons why the icons are not displayed properly:
Kind regards, Synolia Support
8 years ago
Thanks for your help. After regenerating the javascript cache it works:-) You can close the call