Quickly view the organizational hierarchy of any account or contact. Identify key decision makers and influencers using this handy dashlet. Know where a given contact fits in or how an account is structured.
| Support Cases | Author | Status | Type |
|---|---|---|---|
| #4849 No Sidecare dashlet found - Hi, I have successfully installed Syno Organization Chart, however the dashlet cannot be added (s | Marco Moen | Open | Bug? |
| #4848 Need version for Sugar 14.1.0 - Hi, we want to evaluate Syco Orgchart for one of our customers. They are on Ondemand version 14.1.0. | Marco Moen | Open | Installation |
| #4706 Does not work on latest versions of SugarCRM - Please can you advise when this will be working on Sugar 12.2 | enable.services | Open | Installation |
| #4548 change the colours on the lines? - The lines seem to be very faint, almost can't see them. Can I make them darker? Cheers | chrislaird | Closed | General Question |
| #4361 is update to 10.0.0 availble soon / dashlet not visible since update - Hi there, Since our sugar system has been updated to version 10, the chart plugin is not working, | marketingEPE | Closed | Bug? |
| #4215 will the update to 9.1.0 available soon - Hi there, Our Sugar CRM just got upadted to 9.1. The current version of the plugin is compatible | marketingEPE | Closed | General Question |
| #4090 Stopped Working - Hello, The org chart functionality stopped working completely? I am not sure how to check the | jonsales2 | Closed | General Question |
| #3857 Having an Issue - Hey, Does SynoOrgchart allow parent child between two contacts? Or, is the relationship only bet | jonsales2 | Closed | Feature |
| #3841 different colours for contacts - on the plug in the colours for the accounts and for the contacts are both green. although the colour | lbeck | Closed | General Question |
| #3515 Member of relation hides one of the contacts - Hi Support Team, We think that we found a bug related to the "Member of" relationship a | MyCRM | Closed | Bug? |
| #3418 30 day trial - Hi - I've just got this package but instead of a 30 day trial it looks like I've already b | stuart1 | Closed | General Question |
| #3410 The uploaded file is not compatible with this version of Sugar: 7.10.0.0 - SUGAR_SYNOORGCHART_7.1.0-to-7.6_20151104.zip SUGAR_SYNOORGCHART_7.7-to-7.8_20161230.zip SUGAR_SYNO | parasolisland | Closed | Bug? |
| #3283 OrgChart is not displaying any data - I have followed your instructions and created the dashlet. It is not populating with any data whatso | ehiggins | Closed | Bug? |
| #3093 Load limits? - Is there a limit on how many accounts will show in the list view? | meaghan.dries | Closed | General Question |
| #2921 Cannot see hierarchy of contacts, only companies - The product installed correctly in 7.7.2.1 (Build 23), at least as far as I can tell, but the hierar | twanek | Closed | General Question |
| #2747 Cannot click preview or click through on org chart (on customer or using the "eye") - When i double click on a customer or on the "eye" i cannot see or click through to more de | LKirstein | Closed | Installation |
| #2729 7.7.2.0 / Preview button & links - I noticed that you don't list 7.7.2.0 as a supported version. Will that be coming soon? I ha | Technology Advisors | Closed | Bug? |
| #2339 See only the lines of the hierarchy without the Icons for Accounts and Contacts - I installed the module (SugarCRM Enterprise Version 7.6.2.1). Unfortunately I only see the Hierarchy | sgeo | Closed | Bug? |
| #2285 Hide Contacts? - Is there any way to hide contacts from the dashlet and focus only on the account structure? Many of | Technology Advisors | Closed | Feature |
| #2279 Support for 7.7.0.0 - Hello, Are you planning to add support for Sugar 7.7.0.0? If so, do you have an estimate for when | Technology Advisors | Closed | General Question |
| #2213 The pluging isn´t compatible with 7.7.0.0 version - Hello, I´ve purchased the pluging now and when I try to install it in my 7.7.0.0 version of S | mesteban | Closed | Installation |
| #2212 The pluging isn´t compatible with 7.7.0.0 version - Hello, I´ve purchased the pluging now and when I try to install it in my 7.7.0.0 version of S | mesteban | Closed | Installation |
| #2047 OrgChart - Hi there, I have purchased the OrgChart for our company but am having difficulties with it. It doe | ChristineMina | Closed | Bug? |
| #2005 Organization Chart for Sugar 7 - This does not work with my version of SuiteCRM. Please refund. Thanks, Bill Schrickel | billschrickel | Closed | Installation |
| #1721 Suitecrm supprt - Hello, are there plans to make the plugin also suitecrm compatible? | jobvector GmbH | Closed | General Question |
| #1140 SynOrgChart, console error in 7.5.0.1, "Uncaught TypeError: Cannot read property 'dispatch' of null" - After upgrading to 7.5.0.1 we've noticed this error in the browser console: ~~~ FATAL[2015-2 | jks1989 | Closed | Bug? |
| #1079 Can't be seen in dashlets - I installed this addon and made repair & rebuild, but I can't see dashlet in accounts and c | visavalkonen | Closed | Installation |
| #970 interorganisational Chart - I have a very large client who would like to show relationships between organisations rather than pe | fletch | Closed | General Question |
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"This is a great plugin - works exactly as described, and is really popular with our users."
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