#2815 - Not able to upload the plugin from module loader
Hi ,
I am trying to install echoSignPackage Phase2.zip from module loader , but after it is not showing in the bottom for install option , No errors in log .
Version 7.7.1 Sugar Version 6.5.24 (Build 509)
Please help on this .
7 years ago
We will have a look and come back to your by tomorrow morning.Is there any screen shot for this issue?
Thanks and regards, Kashif Saleem www.techloyce.com
7 years ago
The issue might be due to file size limitations. Please check your apache server configuration for file size and increase file upload size by upload_max_filesize parameter. Minimum value for this parameter will be 128M, Please update this for your server on which SugarCRM is running
7 years ago
No their is nothing on UI . and i have changed the value of upload_max_filesize to 128M . No luck .
Please look into this asap .
7 years ago
Hi, Which version of SugarCRM you are trying to install this? We have the package for Sugar 7 and Sugar 6 but it would be good to know which version specifically you are trying to install. Best Kashif
7 years ago
i think u have not checked my first message , i already mentioned the version . Suite Version 7.7.1 Sugar Version 6.5.24 (Build 509)
7 years ago
Hi, Our current package is only for Sugar 6.We will upload the SuiteCRM package in few days and will update you as soon as we tested this. Best Kashif
7 years ago
I think version 6.5.24 also comes under Sugar 6 . Very bad support for your side , its already been one week and no resolution . The trial period will be over in this issue only .
7 years ago
We will extend the trial for you. But can I have your contact as it seems that there is a miscommunication.I would explain you the compatability of the current version. You can reach me on skype.My skype id is KashifSaleem2011 Alternatively you can provide your contact number and we can reach you. Best Kashif
7 years ago
Hi, We have uploaded the basic version of the SuiteCRM package so please try this. I would suggest to add me to your skype list so that we can discuss the issue you are facing to resolve it there and then. Best Kashif
7 years ago
Hi, We have uploaded packages for different flavours of SugarCRM i.e. SuiteCRM, Sugar CE,Sugar 7 onpremise and ondemand. So please try now and let me know if it does not work. Best Kashif
7 years ago
Hi Kashif ,
Please tell me the steps to download the suitable version because i can not see the options . Only one zip file is available on purchase tab . Thanks
7 years ago
Hi Vijay,
Jumping in here until Kashif can get back to you. It looks like you have the Sugar 6 plan currently. To get the SuiteCRM version:
Let me know here if you have any questions.
Cheers, -Jason
7 years ago
Hi Jason ,
Thanks for the link , it worked . After adding license its asking for ADOBE-SIGNATURE CONFIGURATION . Can u please give me a idea where to get the integrator key for this .
Thanks
7 years ago
Hi ,
Could you please help on this ?
7 years ago
Ok sure I will send you the instruction for this shortly.
Best Kashif
7 years ago
You have to create can account in EchoSign Website. You would need to have a Developer/Global account. Then, you can login to your EchoSign account and can go to Account tab->Adobe DC esign API and on top, click Integration Key link to generate the key. Free trial Developer Account: https://acrobat.adobe.com/us/en/sign/free-trial-global.html?trackingid=KLZWW
Find the plan: https://acrobat.adobe.com/us/en/sign/pricing/plans.html If you are not able to view it, then you have to contact with echo sign support. Support Person: https://forums.adobe.com/people/Rijul%20Raj%20Khurana
7 years ago
You can use this test account that we have created:- 3AAABLblqZhBIlxnkvm_UuhyBCrbneAC1BU2cvDXKkqEPQfOyjRWL5PuzyILaw8wQTnExwWi23Oaw_7nh29x9-46Yk4ifqiZv