Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.
#1799 - Plugin fails once I configure it.
I've tried on ubuntu 14.04 and debian 8. I'm using SuiteCRM 7.4.3 with the suite installer you provide. In both cases I installed the module, ran the repair & rebuild, then tried to configure the plugin as described in the documentation with my twilio information. Every time when I click save it simply says 'waiting for myhostname.com' and pinwheels. Once it times out I am able to browse other parts of suite but if I try to access the config page again it will time out again. I have tried to rebuild and repair again to no avail.
alecsullivan
8 years ago
Hi Jacobtullis,
Please send us your instance details on support@rolustech.com in reference of this case and We shall look into your instance for the configuration issue.
Regards Rolustech Support
8 years ago
Hi,
Please open following URLs.
https://staging3.rolustech.com:44322/index.html https://staging3.rolustech.com:44322/index2.html
Open these URL's separately and fill in the required information i.e Auth Token,Account Sid and App Sid which you have entered in your CRM in admin->Call Settings.
After entering the required info, click on "Test" button. and wait for 10 seconds and then take the screen shot. Then send us the screen shots for both pages, That will identify the issue.
You can send us screenshots at support@rolustech.com in reference of this Case No.
Looking forward
Regards Rolustech Support.