RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#2704 - no call buttons

Closed General Question created by wilby 8 years ago

Hello,

We have configured and installed the RT Telephony module per instructions. After linking our Twilio account and setting everything up properly, including the settings URLs, we are not seeing any call buttons in the contacts/leads details pages. Note: We have cleared our caches and run the rebuild functionality in SuiteCRM. Note #2: We are using the newest version of SuiteCRM.

Thank you for your quick response..

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    8 years ago

    Hi,

    Thank you for reaching out.

    We have received your email as well and we are looking into your case.

    Kind Regards, Rolustech Support Email: support@rolustech.com Website: www.rolustech.com

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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