RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

Free Trial

By clicking you consent to share your profile with the developer

#3399 - error 12100 Document parse failure

Closed Bug? created by mwaleeedraza 7 years ago
I did all necessary steps to integrate it properly: 1. Purchased a number 2. Added my webhook url (the one with entryPoint=twilio_callback) 3. Created a TwiMLApp for outbound calls and entered a voice request url (the one with entryPoint=outbound_browser_callback) In Twilio console, the incoming call info shows 'Completed' but with error 12100 Document parse failure.

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    7 years ago

  2. smervin member avatar

    smervin

    6 years ago

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

Rating

  • "Yes it has worked. Rolustech has been wonderful to deal with so far. They are accommodating about enhancements, fixes and very friendly. Highly recom..." - Beagle Enterprises, Inc. (dba AJS Auto Sales)

    Read More Reviews
Integrations Productivity Sales Telephony twilio telephony screen pop call popup ivr phone voip Rolustech Rolustech RT Telephony sms RT Telephony call call SugarCRM SugarCRM sugar sugar Voip Integration rt Sugar7 sugar 7 sugar 8 Sugar8 landline call center call centre sms campaign call recorder CTI