RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#3445 - Sugar Hangs after Module Installation

Closed Bug? created by fredlee 6 years ago

Edition: Sugar Enterprise Release: Sugar 7.10 Deployment: Sugar OnDemand

Used Module Loader to install the RT_Telephony_Sugar_7.zip package.

Module appeared to install successfully; however, the Sugar instance crashed when we tried to navigate to any module from there.

Sugar Support says that there's an invalid field reference in a SQL query that's caused the instance to fail.

Have you seen that issue before?

  1. rolustech-primary-contact member avatar

    Rolustech Verified Purchase

    6 years ago

    Hi Fred,

    Your issue has been forwarded to our Plugin Support Team.

    We shall update you soon on this. Hang tight!

    Regards, Rolustech Support support@rolustech.com

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

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