RT Telephony

by Rolustech

Unify communications within SugarCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#890 - Cannot place or receive calls

Closed Installation created by ImmigrantDefenders 10 years ago
I installed this module and verified the number successfully. I cannot place a call from the browser as the callto: protocol tries to open some other application. Do I need an external application to use this? I also cannot receive calls. The call seems to go through but just hear a small click and nothing else. Nothing shows on screen or any indication that there is a call. I can see in my twilio history that a call actually did come in, but nowhere in the CRM.

  1. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    10 years ago

  2. ImmigrantDefenders member avatar

    ImmigrantDefenders

    10 years ago

  3. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    10 years ago

  4. ImmigrantDefenders member avatar

    ImmigrantDefenders

    10 years ago

  5. rolustech-primary-contact member avatar

    Info@Rolustech Verified Purchase

    10 years ago

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Compatible Versions
  • 13.3, 13.2, 13.1, 13.0, 12.3, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5, 6.1

    This Add-On doesn't support the latest Sugar version!

Rating

  • "Yes it has worked. Rolustech has been wonderful to deal with so far. They are accommodating about enhancements, fixes and very friendly. Highly recom..." - Beagle Enterprises, Inc. (dba AJS Auto Sales)

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