by Yathit

Save time and bring your team together with Yathit InboxCRM, the only SugarCRM and Gmail integration you need. No more copying text and switching browser tabs just to save contact information from a Gmail message. Use SugarCRM's templates to reach out to customers faster, and even view your customer activity feeds right inside Gmail.

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#2658 - Not logging in at all

Closed Bug? created by jtan 8 years ago

The user is able to login directly to SuiteCRM. I have installed the extension but these are the screenshots for both http and https:

![image.png](https://www.sugaroutfitters.com/assets/img/support/yathit-crmininbox-sugarcrm-for-gmail/217c9abf62c54209c38932a9f9a8148d/image.png "image.png")

  1. jtan member avatar

    jtan

    8 years ago

    Screenshot at 2016-11-02 12:14:49.png

  2. newbagan member avatar

    Yathit Provider

    8 years ago

    If your CRM use SSO, change "Authentication" to "LDAP".

    • jtan member avatar

      jtan

      8 years ago

      I'm pretty sure I tried that too but let me have another go.

    • newbagan member avatar

      Yathit Provider

      8 years ago

      In that case, I will need to see the error detail. Will it be possible to create a test account? Test account do not need any permission to read the modules.

      Thanks in advance.

    • jtan member avatar

      jtan

      8 years ago

      Yes, it looks like Yathit is reaching out to me. Shall I respond to Mr Kyaw instead?

    • newbagan member avatar

      Yathit Provider

      8 years ago

      Since the issue need to confidential information, please continue with Mr Kyaw.

    • jtan member avatar

      jtan

      8 years ago

      OK, I certainly will.

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