#2658 - Not logging in at all
The user is able to login directly to SuiteCRM. I have installed the extension but these are the screenshots for both http and https:
![image.png](https://www.sugaroutfitters.com/assets/img/support/yathit-crmininbox-sugarcrm-for-gmail/217c9abf62c54209c38932a9f9a8148d/image.png "image.png")
8 years ago
8 years ago
If your CRM use SSO, change "Authentication" to "LDAP".
8 years ago
I'm pretty sure I tried that too but let me have another go.
8 years ago
In that case, I will need to see the error detail. Will it be possible to create a test account? Test account do not need any permission to read the modules.
Thanks in advance.
8 years ago
Yes, it looks like Yathit is reaching out to me. Shall I respond to Mr Kyaw instead?
8 years ago
Since the issue need to confidential information, please continue with Mr Kyaw.
8 years ago
OK, I certainly will.