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#2658 - Not logging in at all

Closed Bug? created by jtan 8 years ago

The user is able to login directly to SuiteCRM. I have installed the extension but these are the screenshots for both http and https:

![image.png](https://www.sugaroutfitters.com/assets/img/support/yathit-crmininbox-sugarcrm-for-gmail/217c9abf62c54209c38932a9f9a8148d/image.png "image.png")

  1. jtan member avatar

    jtan

    8 years ago

    Screenshot at 2016-11-02 12:14:49.png

  2. newbagan member avatar

    Yathit Provider

    8 years ago

    If your CRM use SSO, change "Authentication" to "LDAP".

    • jtan member avatar

      jtan

      8 years ago

      I'm pretty sure I tried that too but let me have another go.

    • newbagan member avatar

      Yathit Provider

      8 years ago

      In that case, I will need to see the error detail. Will it be possible to create a test account? Test account do not need any permission to read the modules.

      Thanks in advance.

    • jtan member avatar

      jtan

      8 years ago

      Yes, it looks like Yathit is reaching out to me. Shall I respond to Mr Kyaw instead?

    • newbagan member avatar

      Yathit Provider

      8 years ago

      Since the issue need to confidential information, please continue with Mr Kyaw.

    • jtan member avatar

      jtan

      8 years ago

      OK, I certainly will.

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