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Support April 22, 2020 @ 11:36 am
Yes, Addon on for Gmail mobile app is available. Please see here https://www.yathit.com/gmail-addon/index.html
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Support December 10, 2017 @ 12:10 pm
simply cancel here. There is nothing to do in Yathit or Extension. You can continue to use the extension as free version.
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Support November 02, 2016 @ 05:45 am
Since the issue need to confidential information, please continue with Mr Kyaw.
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Support November 02, 2016 @ 04:25 am
In that case, I will need to see the error detail. Will it be possible to create a test account? Test account do not need any permission to read the modules.
Thanks in advance.
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Support November 02, 2016 @ 04:16 am
If your CRM use SSO, change "Authentication" to "LDAP".
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Support September 12, 2016 @ 10:31 pm
Chrome Extensions are not supported in mobile devices.
The sidebar of the extension is available as offline mobile web app. It is only useful for view/edit/search sugar records.
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Support May 16, 2016 @ 11:17 am
Both issues is fixed in this release 5.14.7. Could you update the extension and verify the fix.
Thank you.
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Support May 16, 2016 @ 10:40 am
Thanks for your feedback.
If you see that problem, could you please send a "Bug report" while in gmail having the issue. Please see below illustration for sending "Bug report" with "page.html" attached.
Thanks. Correction will coming in the next release, today.
Any feedback is appreciated.
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Support May 15, 2016 @ 01:36 pm
Finally it turn out 6.1 is fuzzy about content_type. Changing json to JSON solve the problem as discuss in Stackoverflow.
Please update the extension to version 5.14.0 to fix the issue. For updating extension see detail here.
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Support May 14, 2016 @ 04:21 pm
I have setup SugarCRM 6.1 to solved the issue, and fond the problem. The extension login request fail with the following error message:
PHP Notice: Undefined variable: user_auth in /var/www/su618/service/v3/SugarWebServiceImplv3.php on line 84
Currently the only workaround I find is using SOAP API, in which my extension supported. I will keep you posted for updated solution.
BTW, Yathit extension work well with SugarCRM 4.5 and 5.5.
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Support May 14, 2016 @ 09:43 am
Alternatively, if you provide a test sugarcrm account, I will fix here. Since this is login issue, no modules access rights is required for testing.
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Support May 14, 2016 @ 09:31 am
Thanks you. Testing here, the extension try login with SugarCRM REST v3 and it should work provided correct login credential.
It will be good if you could share your screen, so the i can figure out the issue.
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Support May 14, 2016 @ 09:13 am
Hi Mark,
Could you provide your crm portal url? I will check out the issue.
Thanks in advance, Kyaw
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Support January 10, 2016 @ 06:27 pm
Dear Robert,
Thanks for your support. Currently our focus is on core feature development. Custom module support is definitely coming, but no concrete time plan.
Best regards, Kyaw
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