Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#2559 - excessive logging
our sugarcrm is set to fatal on logging, however most of the data in the log is a result of the zendesk plugin...is there a way to tone it down?
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"We can integrate Sugar and Zendesk with this integration. It even works with Sugar Community edition 6.5. Their support engineer is awesome and went t..." - Increments
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8 years ago
Sorry about that. I had the Zendesk integration logging turned up for the early versions. I'll turn that down and get you a new package.
8 years ago
Just updated to latest rev...still debugging is enabled
8 years ago
Hello, I'm really sorry for the delay on this.
I just uploaded a new version that removes the extra logging messages.
Give it a try and let me know if that does the trick for you. Thanks!
8 years ago
Hello, just wanted to follow up on this. Were you able to try the new version with the turned down logging?
8 years ago
I'm going to close out this support case. If you have any other questions, please let us know. Thanks!