Fanatically Zen with SugarCRM and Zendesk

by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free Trial

By clicking you consent to share your profile with the developer

#2559 - excessive logging

Closed Bug? created by operations 8 years ago
our sugarcrm is set to fatal on logging, however most of the data in the log is a result of the zendesk plugin...is there a way to tone it down?

  1. chad member avatar

    Chad Hutchins

    8 years ago

    Sorry about that. I had the Zendesk integration logging turned up for the early versions. I'll turn that down and get you a new package.

  2. operations member avatar

    operations

    8 years ago

    Just updated to latest rev...still debugging is enabled

    • chad member avatar

      Chad Hutchins

      8 years ago

      Hello, I'm really sorry for the delay on this.

      I just uploaded a new version that removes the extra logging messages.

      Give it a try and let me know if that does the trick for you. Thanks!

    • chad member avatar

      Chad Hutchins

      8 years ago

      Hello, just wanted to follow up on this. Were you able to try the new version with the turned down logging?

  3. chad member avatar

    Chad Hutchins

    8 years ago

    I'm going to close out this support case. If you have any other questions, please let us know. Thanks!

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 14.2, 14.1, 14.0, 13.3, 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 6.7, 6.5
Rating
Rating

  • "The Zendesk integration with SugarCRM is amazing! It's a 2-way integration that greatly increases Agent productivity as well as enabling our sales tea..." - kgravelle

    Read More Reviews

Other Add-Ons of interest

Ambit Channel Sales Add-on

Ambit Channel Sales Add-on Logo
FEATURED

Built on SugarCRM’s Sugar Sell, Ambit Software’s Secondary Sales add-on helps sales managers and sales teams better monitor and improve channel/retailer-led growth. Equipped with a powerful mob...

Upsert® Migrator

Upsert® Migrator Logo
FEATURED

A development framework that assists developers in generating database migrations for schema changes, data updates, and even promoting Sugar upgrades between environments.

Xero Integration for Sugar by Faye

Xero Integration for Sugar by Faye Logo
FEATURED

Our SugarCRM Xero Integration by Faye allows users to automate critical processes, reduces the duplication of efforts, and maintains data integrity across sales, CRM, and accounting functions.
Administration Integrations Productivity zendesk support ticket helpdesk