Fanatically Zen with SugarCRM and Zendesk

by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2801 - Recent Opportunities Not Visible in ZenDesk

Closed Installation created by Melanie Lange 8 years ago
We have just installed the integration today. Zendesk tickets are visible in Sugar and working well. Contacts and Accounts are visible in Zendesk, but recent opportunities are not visible and they are our primary use case for the integration. Have we made a mistake in the installation? or are there adjustable settings in Zendesk?

  1. chad member avatar

    Chad Hutchins

    8 years ago

  2. chad member avatar

    Chad Hutchins

    8 years ago

  3. chad member avatar

    Chad Hutchins

    8 years ago

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 6.7, 6.5

    This Add-On doesn't support the latest Sugar version!

Rating
Rating

  • "We can integrate Sugar and Zendesk with this integration. It even works with Sugar Community edition 6.5. Their support engineer is awesome and went t..." - Increments

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