by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3214 - The filter chosen at the beginning of the dashlet creation is not retained

Closed Bug? created by johannessidarta Verified Purchase 7 years ago
Hi, When you add Fanatically Zen add-on to Sugar, you need to configure its filter. Once you saved it, the filter you have selected are not saved. I suspect this is a minor defect. Steps to reproduce: 1. Create a new dashlet and configure the filter accordingly ![Dashlet Filter.png](https://www.sugaroutfitters.com/assets/img/support/zendesk-sugarcrm/6239a20b66eb3ba338e72d1d303ec29b/Dashlet%20Filter.png "Dashlet Filter.png") 2. Click Save 3. Click Save dashboard 4. The dashlet filter that recently created are not following the filters set at the beginning: ![Dashlet window.png](https://www.sugaroutfitters.com/assets/img/support/zendesk-sugarcrm/6239a20b66eb3ba338e72d1d303ec29b/Dashlet%20window.png "Dashlet window.png") Thanks
  1. chad member avatar

    Chad Hutchins

    7 years ago

  2. chad member avatar

    Chad Hutchins

    6 years ago

  3. johannessidarta member avatar

    johannessidarta Verified Purchase

    6 years ago

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