Fanatically Zen with SugarCRM and Zendesk

by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3224 - Creating Case from Sugar

Closed Feature created by Brian Bradford 7 years ago
I am not sure if I am missing something but it doesn't seem to create a ticket from Sugar as expected. If you click the create ticket button in the dashlet it just creates a blank ticket in ZD. It doesn't take the account or contact's name or info. Please advise. -Brian

  1. chad member avatar

    Chad Hutchins

    7 years ago

  2. Piftech member avatar

    Brian Bradford

    7 years ago

  3. chad member avatar

    Chad Hutchins

    7 years ago

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 6.7, 6.5

    This Add-On doesn't support the latest Sugar version!

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  • "The integration between SuiteCRM and Mailchimp is really helping us keep the Sales team and the Customer Care team aligned. For awhile, we had things ..."

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