Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#3699 - Is Fanatically Zen compatible with Sugar 7.9 and 8.0?
Hello, we plan to upgrade a customer Sugar (currently on 7.7.2.3) to 7.9 or 8.0. The system is hosted by us (not on-demand). Will Fanatically Zen work with those Sugar versions? If not, when is it planned?
Thank you and kind regards, Thomas
-
"They did a great job customizing our Sugar/Zendesk plugin. I love that you don't have to explain everything, they just get it."
Read More Reviews
- Most Recent Love from Users
webdev1- Aoba Hopkins Information Management
6 years ago
Hello Thomas,
Fanatically Zen is already compatible with both of those versions. Feel comfortable upgrading whenever you are ready.
You will need to get the latest package from the your Purchases Page.
There is no need to uninstall the previous version, just install the new version into admin > Module Loader, on top of the previous version. Let us know if you have any more trouble.
Thanks! Chad
6 years ago
Hi Thomas, I'm going to close this case out.
Please let us know if you or the client has any issues upgrading to the latest version.
Thanks!