Fanatically Zen with SugarCRM and Zendesk

by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#3801 - Custom Fields in Zendesk Plugin

Closed Feature created by thdillinger 6 years ago
Hello, one of our customers uses Fanatically Zen Professional. They would like to see more information in Zendesk, coming from SugarCRM. Can we also display data from Opportunity, linked to an Account, or should we have the fields to be displayed on Account level? How can we communicate the additional fields to you? Thank you, Thomas

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

  2. thdillinger member avatar

    thdillinger

    6 years ago

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

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  • SugarCRM Editions
  • Sugar Community
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 6.7, 6.5

    This Add-On doesn't support the latest Sugar version!

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  • "The Zendesk integration with SugarCRM is amazing! It's a 2-way integration that greatly increases Agent productivity as well as enabling our sales tea..." - kgravelle

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