Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4487 - Errors after removign module
after removing the fanatical zendesk module I am getting the log file is still showing the following errors
Unable to load custom logic file: modules/FanaticalZendesk/includes/classes/Fanatical/Zendesk/LogicHook.php
The php file has been deleted. But where is being called from ? where can i remove the reference to that file to eliminate that error?
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webdev1- Aoba Hopkins Information Management
3 years ago
Happy to help. To confirm, did you remove it by uninstalling it through the Module Loader or though another method?
You should be able to search FanaticalZendesk in your codebase and locate the reference. I checked in with our developer who mentioned that it will likely be somewhere in a generated logichook file within the custom folder.
Let me know if you have any further trouble.
Best, Heidi
3 years ago
Removed it through the module loader some time ago. have never been able to clear the errors.
Will search again for all references.
3 years ago
Thanks for the insight! Let us know if you have any further trouble.
Best, Heidi
3 years ago
Thanks for the insight! Let us know if you have any further trouble.
Best,Heidi